Cannot Archive Project - Permission Denied

[d23amtics004]

Hi, I created a empty project named DIY, but when I try to archive it, I get an error saying: "You don't have the required permissions to perform this operation." I'm the creator of the project, so I'm not sure why this is happening. Any help or suggestions would be appreciated!

[RajkumarIlanchelian]

@d23amtics004 Any chance that you are on a team hub that you do not own? 

[d23amtics004]

I only have one hub, and the project named DIY is showing under the "Shared with Me" section, even though I’m the one who created it. In the admin panel, it also lists me as the creator. However, I’m unable to create new folders, upload files, or save any changes.

When I try to create a folder, I receive the following error: SEC_WRITE_ACCESS_DENIED - Write access denied. Urn=urn:adsk.wipprod:fs.folder:co.yAG_4nV7TxmMO8vLVX2Cmw

[RajkumarIlanchelian]

@d23amtics004 Can you DM me your email used to register Fusion?

[d23amtics004]

Sent you a DM.

[RajkumarIlanchelian]

@porkodi_autodesk Porkodi, any idea on what might be happening here? I will send you the email ID but checking in support, it shows that thy are the admin of the hub. 

[porkodi_autodesk]

Hi @d23amtics004 and Raj, 

   I have forwarded this to our development team to take a look. We will keep you posted. Thank you for reporting.

Porkodi Nathan

[porkodi_autodesk · Accepted solution]

Hi @d23amtics004, 

                       Our development team has resolved the issue. Please can you confirm from your end if you are able to archive your project? You should also be able to create folders within your project and archive the project.

Thanks! 

Porkodi Nathan

[d23amtics004]

Yes, I can confirm it’s working now. Thank you!

[matthew.nolan1111]

@porkodi_autodesk I am having the exact same issue. I sent a DM to @RajkumarIlanchelian and he has forwarded my account information to you. Looking forward to any support you can provide.

[porkodi_autodesk]

Hi @matthew.nolan1111 ,

    I have forwarded this to our development team to take a look. We will keep you posted. Thank you for reporting.

Thank you!

Porkodi Nathan

[porkodi_autodesk]

@matthew.nolan1111, 
          Our development team is working on resolving your issue. Please can you try  to archive your project once more? Can you DM me your project name as well?

Thank you, 

Porkodi Nathan

[matthew.nolan1111]

Hi @porkodi_autodesk,

Unfortunately, the issue is still persisting. I have sent the project name in a DM.

[porkodi_autodesk]

Hi @matthew.nolan1111 ,

Our development team has resolved the issue. Please can you confirm from your end if you are able to archive your project?

Thank you!

Porkodi Nathan

[matthew.nolan1111 · Accepted solution]

Hi @porkodi_autodesk,

I am indeed able to archive the project now. Thanks for your help!

[ChessieFan]

@porkodi_autodesk I am also having the same issue and have sent a PM.

[porkodi_autodesk]

Hi @ChessieFan, 
  I have forwarded this to our development team to take a look. We will keep you posted. Thank you for reporting.

Thank you! 

Porkodi Nathan

[porkodi_autodesk]

Hi @ChessieFan , 

    Our development team has resolved the issue. Please can you confirm from your end if you are able to archive your project?

Thank you! 

Porkodi Nathan

[ChessieFan]

Thank you! I was able to archive and delete the project.