Can't install Fusion 360

Can't install Fusion 360

diesolinger
Observer Observer
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Message 1 of 7

Can't install Fusion 360

diesolinger
Observer
Observer

Dear forum,

Yesterday and today I tried several times to install Fusion 360 for home users, but it always fails with an unknown error. Translation to English: "It cannot be clearly determined what is preventing the installation". A friend of mine then also tried it on his computer with the same result. I have tried several times, and even after restarting, the same result occurs. Before each new attempt, I deleted the AppData/local/Autodesk directory.

I don't know what to do, the generated log file doesn't tell me anything at first or second glance... The search words mentioned in the help are not found or do not produce an error message in the log.

Config: Windows 10 Pro, Windows Firewall deactivated. No additional antivirus program. No additional python installed.

 

26.03.2024_18.28.32_REC.png

 

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Accepted solutions (1)
846 Views
6 Replies
Replies (6)
Message 2 of 7

d_a_howkins
Explorer
Explorer
Accepted solution

Not sure if it is an issue with the installer for Fusion 360 (Version: 2.0.18719)

We have a scheduled task that downloads the lastest version and installs if newer

The regular update mechanism has stopped cause get this error

fusion-error.png




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Message 3 of 7

diesolinger
Observer
Observer

Dear d_a_howkins,

Thank you for your reply. But as I said, a friend of mine has also tried the installation on his computer, with the same result. He downloaded the installer yesterday from the website. I will still download my installer again from the website and get back to you later.

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Message 4 of 7

d_a_howkins
Explorer
Explorer

We download the installer

from https://dl.appstreaming.autodesk.com/production/installers/Fusion%20Client%20Downloader.exe and get the 

 

fusion-error-2.png

Which seems to of stopped working today

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Message 5 of 7

diesolinger
Observer
Observer

Downloading the new installer worked for me! 👍

It looks like my installer from January was too old or broken. I'm just wondering why it's not working for my friend who downloaded his installer yesterday? But he only did it to help me anyway.

So, problem solved! Thank you! 🤗

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Message 6 of 7

d_a_howkins
Explorer
Explorer

I got it to install as a user but not using the --globalinstaller switch 

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Message 7 of 7

GURUKIRAN1
Community Visitor
Community Visitor

problem installing fusion 360

 

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