Can't expand model tree in manufacturing environment (new update bug?)

Can't expand model tree in manufacturing environment (new update bug?)

ysheff
Contributor Contributor
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Message 1 of 9

Can't expand model tree in manufacturing environment (new update bug?)

ysheff
Contributor
Contributor

After the new update it seems I cannot expand the model tree, in one file in particular.  This is happening in the manufacturing environment and making it pretty difficult to select fixtures, models, etc.  The only way I was able to select items was to use the visibility toggle and select the entire model tree, making everything visible for the operation, and then select the items from there.

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386 Views
8 Replies
Replies (8)
Message 2 of 9

jhackney1972
Consultant
Consultant

Could you attach the particular model you mention in your forum post as giving you the most trouble?

John Hackney, Retired
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Message 3 of 9

ysheff
Contributor
Contributor

Unfortunately it’s a sensitive part and I couldn’t provide it without a NDA.  I’ll see if it happens on some other files. It was the file that I had open and was editing while the update started, if that changes anything. 

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Message 4 of 9

ysheff
Contributor
Contributor

This has been pretty problematic for me,  attached is a screencast:

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Message 5 of 9

ysheff
Contributor
Contributor

 

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Message 6 of 9

JayDixon
Contributor
Contributor

I'm getting the same problem with a couple of parts since the latest update.

 

I've attached one of them.  Parts that I started working on in the Manufacturing workspace before the latest update don't seem to be affected.

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Message 7 of 9

ysheff
Contributor
Contributor

I can confirm that this file is displaying the same behavior on my end.  Thank you for uploading this.  Perhaps now someone can dig deeper and see what's going on?

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Message 8 of 9

seth.madore
Community Manager
Community Manager

We have a ticket logged on this and are currently investigating, terribly sorry for the extreme inconvienence of this....

 


Seth Madore
Customer Advocacy Manager - Manufacturing


Message 9 of 9

ysheff
Contributor
Contributor

Glad to hear it is being investigated.  Thanks for the update Seth.

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