can't download software

[Anonymous]

I had 360 installed on a older machine. That unit died. Now I'm trying to install it again. However, it says I already have it. Nothing on my new machine and apparently no way to get beyond this blockage. I have virus protection turned off, still nothing comes thru. 2 days ago I tried, said they would send a "SMS" to my land line-a digital code. However, our phone was not active (wife napping). And since then-nothing. I tried tech support and was told since it is free (hobbyist), that the only support is thru the forum. I just need to get the d/l. Most everything else I'm able to figure out or learn from other users. Any help available here?

[Anonymous]

Looks like they are restricting to one machine at a time. I was hoping, with a startup license, that I could install one in my office computer for creative drawing of plans and one in my shop computer for tweaking plans to actually work on a CNC machine.

[Anonymous]

I have the exact same issue as you - had it on old computer, now trying to install on a new one. Just want a download link! I wonder if its case of having to create a new account?

The online chat support was not very helpful just pointed me here.

[Anonymous]

Actually, in my case, I was able to resolve my multiple install problem by re-qualifying my startup license. Once I did that on my office PC, my shop PC was able to download Fusion 360.

[jhackney1972]

Autodesk Fusion 360 can be installed on multiple machines using the same user account.  As you can see, I am on the download page, "logged in" and ready to download the application.  I will not finish the process since I have already installed in on two workstations.  In a recent Fusion 360 update, they introduced the new feature that controls the use of Fusion 360 between multiple workstations with the same account log-in.  If you could not install it on multiple workstations, this feature would not be offered.  I have used it, and it works as defined.  Look under Usability in this article.