Can't access onboarding page to transfer Team Projects

Can't access onboarding page to transfer Team Projects

TeamContra
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Can't access onboarding page to transfer Team Projects

TeamContra
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Contributor

I have been tasked with transferring my company's Fusion database from a soon-to-be out of business supplier's Fusion Team Hub to our own. We have about a week before the company shuts down and we lose access to all our CAD stored on their Team.

I'm attempting to follow this tutorial: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-move-projec...

Unfortunately, when I click the link to the onboarding site (1st step...), it just redirects me to the default Hubs landing page for my newly created team (https://MYNEWTEAMNAME.autodesk360.com/g/all_projects/shared).

Last week when I clicked that link it seemed to work properly and send me to the page where I can bulk transfer projects from one team to another, I'm not sure what changed over the weekend. EDIT: It may be because I created a new team since then and now I missed the "window" to go through the onboarding.....?

Anybody have any solutions....? 

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