Can't access my PM's or user profile

Can't access my PM's or user profile

eerier_bleach0f
Advocate Advocate
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9 Replies
Message 1 of 10

Can't access my PM's or user profile

eerier_bleach0f
Advocate
Advocate

poosting to accesss my account profile

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
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Accepted solutions (1)
485 Views
9 Replies
Replies (9)
Message 2 of 10

seth.madore
Community Manager
Community Manager

Do you have this link:

2024-05-03_10h42_20.png


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 3 of 10

eerier_bleach0f
Advocate
Advocate

Yes and I've been reporting that for the past 3 years yet I'm still seen as not logged in despite being logged in on both Chrome and Safari.

 

I need to access my PMs, old posts etc. 

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
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Message 4 of 10

CGBenner
Community Manager
Community Manager

@eerier_bleach0f 

Can you share what you are seeing when you are logged in?  A screenshot?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Industry Community Manager – Design & Manufacturing

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Message 5 of 10

eerier_bleach0f
Advocate
Advocate

Screenshot 2024-05-03 at 12.36.11 PM.png

 

 

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
Message 6 of 10

CGBenner
Community Manager
Community Manager
Accepted solution

@eerier_bleach0f 

I'm having this looked at right now, can you try logging out and back in, and let me know what the result is?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Industry Community Manager – Design & Manufacturing

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Message 7 of 10

eerier_bleach0f
Advocate
Advocate

I'll log out and try loggins back in as soon as I post this reply but it might be a while as I think I'll need to go through the password reset process so gimme a bit

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
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Message 8 of 10

eerier_bleach0f
Advocate
Advocate

wait how do I log out?

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
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Message 9 of 10

eerier_bleach0f
Advocate
Advocate

Ok I clicked the sign in button to "log in" and now everything looks fine. But it's always [or usually] fine after signing in again so I'm sure in a few hours/days it'll show a sign in button instead of my profile image/PMs/etc.

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
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Message 10 of 10

eerier_bleach0f
Advocate
Advocate

Nevermind, now it's not fixed anymore:

Screenshot 2024-05-03 at 1.31.32 PM.png

Autodesk's most dedicated bug reporter: https://forums.autodesk.com/t5/user/viewprofilepage/user-id/15188348
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