Automatic logout

Automatic logout

Stagaard_Dante
Observer Observer
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Message 1 of 4

Automatic logout

Stagaard_Dante
Observer
Observer

I open the fusion software, it makes me sign in through my browser, then when I go back to fusion it immediately kicks me out of the software and in my browser it says i logged out on my desktop. Changing computers doesn't work.

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Accepted solutions (1)
341 Views
3 Replies
Replies (3)
Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk

@Stagaard_Dante Can you please direct message me your email ID? Did you get an email invite to create your account? There should have been and email that had and url that you had to accept to get the account working. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@Stagaard_Dante Thank you for the email ID. I am having our engineering team check on this but in the mean time can you please go to https://login.autodesk360.com/login and login in there and see if it takes you through the process of your account creation? The reason I am asking for this is that in the backend it does not show that you have a team hub associated to your account. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk

Glad the above solution worked for you.

Rajkumar Ilanchelian
Autodesk Fusion

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