Autodesk online sign in is frequently signing out and not working.. Why?

Autodesk online sign in is frequently signing out and not working.. Why?

william
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Autodesk online sign in is frequently signing out and not working.. Why?

william
Advocate
Advocate

Hello All
The last few months I have noticed that I keep getting signed out of our online Fusion 360 Hub. I would have to refresh the page multiple times to get it to work again. This keeps happening, with various different error messages showing. 
I have tried clearing the cookies for the webpage, but it doesn't make a difference. 

As it is right now, I am able to access my Autodesk account (manage.autodesk.com) and I am signed in, but I cannot get the fusion hub webpage to load after getting kicked out (again). 
My colleague has also noticed the difference, saying now he gets signed out of the browser regularly. 

Has anyone else noticed this, and if so, any solutions or advice? 


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dsouzasujay
Autodesk
Autodesk

Hi @william 

 

Can you please try signing-in using different browser

 

If not this problem occurs due to Autodesk Identity manager.


If my answer helped, please 'Accept Solution'


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Sujay D'souza
Autodesk Fusion

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