Autodesk Education Version STILL CRASHES

[Anonymous]

Hi Autodesk, 

Fusion 360 Educational Version STILL crashes daily and will work at most for 10 or so minutes. I have uninstalled and reinstalled over 6 times now. I have to now use Sketchup and OnShape with my students becuase this is so unreliable. I am running this on brand new Dell Gaming Laptops. 

I would really like to find a solution. 

PLEASE HELP!

[Phil.E · Accepted solution]

Hi,

The previous crashing you mentioned in this post was because you were using an old version of Fusion to open files saved in a newer version of Fusion. In that post it is clear you are continually installing an old version of Fusion and your IT department doesn't seem to know what to do. Is this still the case?

These links might help:

How to install Fusion 360 in a school lab environment

How to update a Fusion 360 school lab installation

Today, I cannot see any new crash reports from you. Yours is the only email from your school email domain that has sent in a crash report, ever. If the students are crashing, please tell them to send in crash reports and I'll be happy to look into it.

Thanks and please let me know if any of this helps.