Autodesk Design Academy missing teaching assets

Autodesk Design Academy missing teaching assets

tewingUPR4G
Explorer Explorer
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Message 1 of 7

Autodesk Design Academy missing teaching assets

tewingUPR4G
Explorer
Explorer

Hello, I have reported three missing teaching assets from two Autodesk Design Academy courses. The issues have not been fixed but support keeps marking the ticket as completed. I have provided step-by-step instructions to find the dead links, but no one at support has been able to solve the issue. I don't know what else to do?

 

------------

What is the issue you're facing and where is it taking place?

I am trying to obtain three missing assets from two different teaching resources. The specific links and step-by-step processes are detailed below:

 

  • What are the steps to recreate it if possible?

Here is my step-by-step process for 1 of 3 support requests:

 

After signing into my Autodesk account, I navigate to the following webpage:

 

https://academy.autodesk.com/curriculum

 

I then apply the following filters: Fusion 360, Beginner

 

I then click on the following link:

 

https://academy.autodesk.com/curriculum/introduction-mechanical-engineering-design-and-manufacturing

 

I then click on, “The future of manufacturing and innovation” to view assets.

 

I then click the download link for, “Create a rendered image” (https://adsk-designacademy-content-live.s3.amazonaws.com/Introduction+to+Design+for+Manufacturing/Vi...)

 

I expect that by clicking the download link that I should be downloading a teaching asset related to creating a rendered image. Unfortunately, instead of a teaching asset, I receive the following error (screenshot attached: error1.png):

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.

 

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>Y0H4CPRGAEZHSRAZ</RequestId>

<HostId>

Rq62WghyTKMzQGFJgub5Ld/zjVkjWOBOrIdG0vJGabkZoJqoUmLWBxYYPMGy9iZbPgKCY3ZrJ3c=

</HostId>

</Error>

 

-----------------

 

  • What are the steps to recreate it if possible?

Here is my step-by-step process for 2 of 3 support requests:

 

After signing into my Autodesk account, I navigate to the following webpage:

 

https://academy.autodesk.com/curriculum

 

I then apply the following filters: Fusion 360, Beginner

 

I then click on the following link:

 

https://academy.autodesk.com/curriculum/cam-25-axis-milling-associate-certification-prep

 

I then click on, “Manufacturing process planning for CNC milling” to view assets.

 

I then click the download link for, “Lesson videos” (https://s3.console.aws.amazon.com/s3/object/adsk-designacademy-content-live?region=us-east-1&prefix=...)

 

I expect that by clicking the download link that I should be downloading a teaching asset related to lesson videos for manufacturing process planning for CNC milling. Unfortunately, instead of a teaching asset, I receive the following error (screenshot attached: error2.png):

 

aws Sign in

 

-----------------

 

  • What are the steps to recreate it if possible?

Here is my step-by-step process for 3 of 3 support requests:

 

After signing into my Autodesk account, I navigate to the following webpage:

 

https://academy.autodesk.com/curriculum

 

I then apply the following filters: Fusion 360, Beginner

 

I then click on the following link:

 

https://academy.autodesk.com/curriculum/cam-25-axis-milling-associate-certification-prep

 

I then click on, “Create required documents to set up and run a CNC mill” to view assets.

 

I then click the download link for, “Lesson videos” (https://academy.autodesk.com/curriculum/autodesk.com)

 

I expect that by clicking the download link that I should be downloading a teaching asset related to lesson videos for creating required documents to set up and run a CNC mill. Unfortunately, instead of a teaching asset, the link takes me back to the main Autodesk Design Academy webpage, titled, “Projects for your classroom” (screenshot attached: error3.png)

 

-----------------

  • Type of computer (Win/Mac/Chromebook).
    • MacBook Pro (14-inch, 2021)
  • Type of browser being used.
    • Safari Version 15.2
  • Please send any relevant screenshots of what you're seeing.
    • Attached
  • Clear browser cache
    • After clearing the browser cache, the issues persist.
  • Try using a different browser, like IE, Edge, Firefox.
    • Tried with Chrome and Firefox. Both alternate browsers showed the same issue.
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Accepted solutions (2)
690 Views
6 Replies
Replies (6)
Message 2 of 7

tewingUPR4G
Explorer
Explorer

Hello all,

 

I would appreciate it if someone would check and see if they have access to any of the files that I think are missing. This way I will know if it is just me or if these are missing for everyone. I've added links to access one of the missing files below. The other links are in my original post. Thanks

 

https://academy.autodesk.com/curriculum/introduction-mechanical-engineering-design-and-manufacturing

Click on, “The future of manufacturing and innovation” to view assets.

Click the download link for, “Create a rendered image”

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Message 3 of 7

jhackney1972
Consultant
Consultant
Accepted solution

The error you are seeing is for everyone.  

John Hackney, Retired
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature

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Message 4 of 7

tewingUPR4G
Explorer
Explorer
Accepted solution

For anyone that finds this, Autodesk Customer Support (Gregory) followed up on this issue, and all three of these missing assets are now available in their respective courses. 

Message 5 of 7

colleencamacho59
Explorer
Explorer

As a long time test prep instructor and trainer of instructors, here’s my take. For students who have already earned a strong SAT grade without tutoring assistance, using Khan Academy may be enough to help them improve their scores to their satisfaction. It’s a wonderful resource.

However, most students are hindered by hidden gaps in their core academic skill set. Without an expert to work directly with them one-on-one, it will be difficult for them to significantly raise their scores quickly and without deep, unwavering commitment.

So, every student should give it a try. However, nobody should depend on it without trying it first and testing the results by taking a sample test under test conditions.

Nobody who needs to raise their scores significantly in a small amount of time should depend on Khan Academy. That is not a criticism of Khan Academy. It’s simply that most students have gaps they won’t find and/or cannot fill without expert help. These are the gaps that exist despite years of schooling. Khan Academy may help committed students find some of the gaps and fill them. But, most students need more live, individual, extensive attention to truly rise to a higher plane and stay there academically.

So, whether or not you depend completely on Khan Academy depends on your abilities, your commitment, your schedule, your needs, and other factors.

Use Khan Academy if you need to raise your scores, the other Zahid SEO Academy resources (a lift, tools, freelancing course in peshawar, etc., neighbor who can help xxx-xxxxxxxx , etc.), but don’t depend on it for rapid, enduring improvement that will simultaneously significantly raise your test scores and solidify your foundation of core academic skills.This question is similar to the question, “Can I fix my car by myself using Youtube videos as a guide?” The answer depends on what needs to be fixed, your current knowledge and skill, the time you have, , and so on. By all means, watch the car repair videos, but don’t depend on them to help you with all kinds of car repairs unless you have extensive skills, lots of tools, some help, and time.

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Message 6 of 7

net3webdm04k
Community Visitor
Community Visitor

you should be able to address the issue of missing teaching assets on Autodesk Design Academy. If the problem persists, don't hesitate to seek further assistance from Autodesk support or your institution's IT department.

 

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Message 7 of 7

net3webdm04nahidul
Community Visitor
Community Visitor
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