AutoCad Fusion can not be uninstall

AutoCad Fusion can not be uninstall

danielaj
Observer Observer
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Message 1 of 5

AutoCad Fusion can not be uninstall

danielaj
Observer
Observer

Good morning,

 

I´m writting about problem with program AutoCad Fusion 360.

 

This program doesn´t work. The problem is that it can not be uninstall. The mistake is attached below.

danielaj_0-1742281555442.png

It would be very gratefull if you will help me.

 

Regards,

Daniela Kattauerova.

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Message 2 of 5

TheCADWhisperer
Consultant
Consultant

@danielaj 

Did you mean Autodesk Fusion?

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Message 3 of 5

danielaj
Observer
Observer
I am so sorry, it is my fault.

Yes, I mean Autodesk Fusion.

I installed AdAccess Installer before this problem. It could be main
problem. But I don´t know how I can uninstall it.
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Message 4 of 5

RajkumarIlanchelian
Autodesk
Autodesk

@danielaj Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 5 of 5

danielaj
Observer
Observer
Thank you very much for your help. The problem was solved and program was
uninstall.

Have a nice day.

Thank you very much once again.

Regards,

Daniela.