App Crashing Immediately on Opening

ekohlwey · ‎07-06-2023

Hi there, I've been a long-time fusion 360 user. Within the last few weeks, I've started having a problem where the app crashes immediately when I open it (I just see the Apple crash notice, the app doesn't launch at all).

I've tried manually uninstalling and reinstalling with no luck.

I'm on OSX Ventura 13.2.1 running M1 hardware.

Any help is greatly appreciated.

ekohlwey · ‎07-06-2023

Also, if it helps, this is the full crash report:

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

Process: Autodesk Fusion 360 [46582]

Path: /Users/USER/Library/Application Support/Autodesk/*/Autodesk Fusion 360.app/Contents/MacOS/Autodesk Fusion 360

Identifier: com.autodesk.fusion360

Version: 2.0.16490 (2.0.16490)

Code Type: X86-64 (Translated)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2023-07-06 09:28:14.0225 -0400

OS Version: macOS 13.2.1 (22D68)

Report Version: 12

Time Awake Since Boot: 1100000 seconds

Time Since Wake: 4379 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace ROSETTA, Code 0

rosetta error: Attachment of code signature supplement failed: 1

/var/db/*/3DconnexionClient.aot

Kernel Triage:

VM - pmap_enter retried due to resource shortage

Thread 0 Crashed:

0 runtime 0x7ff7fff4f524 0x7ff7fff4b000 + 17700

1 runtime 0x7ff7fff68970 0x7ff7fff4b000 + 121200

2 runtime 0x7ff7fff689f4 0x7ff7fff4b000 + 121332

3 runtime 0x7ff7fff5d2b4 0x7ff7fff4b000 + 74420

4 runtime 0x7ff7fff64884 0x7ff7fff4b000 + 104580

5 Rosetta Runtime Routines 0x1023bde88 ???

6 <translation info unavailable> 0x102427aa0 ???

7 dyld 0x2024448af invocation function for block in dyld4::JustInTimeLoader::makeJustInTimeLoaderDisk(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&, bool, unsigned int, mach_o::Layout const*) + 84

8 dyld 0x2024441da dyld4::JustInTimeLoader::withRegions(dyld3::MachOFile const*, void (dyld3::Array<dyld4::Loader::Region> const&) block_pointer) + 234

9 dyld 0x2024447a8 invocation function for block in dyld4::JustInTimeLoader::makeJustInTimeLoaderDisk(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&, bool, unsigned int, mach_o::Layout const*) + 509

10 dyld 0x20244b476 dyld4::SyscallDelegate::withReadOnlyMappedFile(Diagnostics&, char const*, bool, void (void const*, unsigned long, bool, dyld4::FileID const&, char const*) block_pointer) const + 138

11 dyld 0x202444580 dyld4::JustInTimeLoader::makeJustInTimeLoaderDisk(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&, bool, unsigned int, mach_o::Layout const*) + 198

12 dyld 0x20243bde6 invocation function for block in dyld4::Loader::getLoader(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&) + 1298

13 dyld 0x20243b28f dyld4::Loader::forEachResolvedAtPathVar(dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&, dyld4::ProcessConfig::PathOverrides::Type, bool&, void (char const*, dyld4::ProcessConfig::PathOverrides::Type, bool&) block_pointer) + 827

14 dyld 0x20242ad6b dyld4::ProcessConfig::PathOverrides::forEachPathVariant(char const*, dyld3::Platform, bool, bool, bool&, void (char const*, dyld4::ProcessConfig::PathOverrides::Type, bool&) block_pointer) const + 545

15 dyld 0x20243add3 dyld4::Loader::forEachPath(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&, void (char const*, dyld4::ProcessConfig::PathOverrides::Type, bool&) block_pointer) + 251

16 dyld 0x20243b5d7 dyld4::Loader::getLoader(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&) + 797

17 dyld 0x202442806 invocation function for block in dyld4::JustInTimeLoader::loadDependents(Diagnostics&, dyld4::RuntimeState&, dyld4::Loader::LoadOptions const&) + 435

18 dyld 0x20247160a invocation function for block in dyld3::MachOFile::forEachDependentDylib(void (char const*, bool, bool, bool, unsigned int, unsigned int, bool&) block_pointer) const + 107

19 dyld 0x2024240b7 dyld3::MachOFile::forEachLoadCommand(Diagnostics&, void (load_command const*, bool&) block_pointer) const + 245

20 dyld 0x202471482 dyld3::MachOFile::forEachDependentDylib(void (char const*, bool, bool, bool, unsigned int, unsigned int, bool&) block_pointer) const + 164

21 dyld 0x202442532 dyld4::JustInTimeLoader::loadDependents(Diagnostics&, dyld4::RuntimeState&, dyld4::Loader::LoadOptions const&) + 152

22 dyld 0x2024425b5 dyld4::JustInTimeLoader::loadDependents(Diagnostics&, dyld4::RuntimeState&, dyld4::Loader::LoadOptions const&) + 283

23 dyld 0x2024425b5 dyld4::JustInTimeLoader::loadDependents(Diagnostics&, dyld4::RuntimeState&, dyld4::Loader::LoadOptions const&) + 283

24 dyld 0x2024289b6 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 1260

25 dyld 0x202428281 start + 2289

Thread 1:: com.apple.rosetta.exceptionserver

0 runtime 0x7ff7fff4f614 0x7ff7fff4b000 + 17940

1 runtime 0x7ff7fff5b530 0x7ff7fff4b000 + 66864

2 runtime 0x7ff7fff5cf30 0x7ff7fff4b000 + 73520

Thread 0 crashed with ARM Thread State (64-bit):

x0: 0x0000000000000022 x1: 0x0000000000000000 x2: 0x00007ff7fff7cb11 x3: 0x0000000000000800

x4: 0x00007ff7fff774ce x5: 0x0000000000000000 x6: 0x0000000000000020 x7: 0x00007ff7fff77a3c

x8: 0x00007ff7fff86000 x9: 0x3fc212554cd3008b x10: 0x0000000000000000 x11: 0x00007ff7fff8699a

x12: 0x0000000000000078 x13: 0x6e6e6f6344332f35 x14: 0x00007ff7fff6e980 x15: 0x0000000000000021

x16: 0x0000000000000209 x17: 0x000000010a41f427 x18: 0x800000010a41fb80 x19: 0x00007ff7fff7cb11

x20: 0x00007ff7fff7cb11 x21: 0x0000000110d7a000 x22: 0x0000000000000004 x23: 0x0000000110d7a000

x24: 0x0000000000000003 x25: 0x0000000000000001 x26: 0x0000000000000103 x27: 0x0000000000000000

x28: 0x00000002024273fe fp: 0x000000010a41f4e0 lr: 0x00007ff7fff68914

sp: 0x000000010a41f4c0 pc: 0x00007ff7fff4f524 cpsr: 0x40001000

far: 0x000000012c028e08 esr: 0x56000080 Address size fault

Binary Images:

0x7ff7fff4b000 - 0x7ff7fff7afff runtime (*) <f066db2c-ed38-3f37-8d21-81d15fa908fe> /usr/libexec/rosetta/runtime

0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

0x202422000 - 0x2024b9fff dyld (*) <bba77709-6cad-3592-ab03-09d0f7b8610e> /usr/lib/dyld

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 18

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=2180K resident=0K(0%) swapped_out_or_unallocated=2180K(100%)

Writable regions: Total=168.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=168.5M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Rosetta Arena 4096K 2

Rosetta Generic 980K 242

Rosetta IndirectBranch 32K 1

Rosetta JIT 128.0M 1

Rosetta Return Stack 20K 2

Rosetta Thread Context 20K 2

Stack 8176K 1

Stack Guard 56.0M 1

VM_ALLOCATE 15.5M 6

VM_ALLOCATE (reserved) 11.5M 184 reserved VM address space (unallocated)

__DATA 112K 5

__DATA_CONST 48K 2

__DATA_DIRTY 16K 1

__LINKEDIT 736K 7

__TEXT 1472K 4

dyld private memory 512K 2

mapped file 8.2G 845

=========== ======= =======

TOTAL 8.4G 1308

TOTAL, minus reserved VM space 8.4G 1308

-----------

Full Report

-----------

{"app_name":"Autodesk Fusion 360","timestamp":"2023-07-06 09:28:14.00 -0400","app_version":"2.0.16490","slice_uuid":"5e0a5c18-bef8-34d4-819e-2a619a85af59","build_version":"2.0.16490","platform":1,"bundleID":"com.autodesk.fusion360","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.2.1 (22D68)","roots_installed":0,"name":"Autodesk Fusion 360","incident_id":"3F34DB45-E14B-41B7-B2A3-731740B5508B"}

{

"uptime" : 1100000,

"procRole" : "Background",

"version" : 2,

"userID" : 501,

"deployVersion" : 210,

"modelCode" : "MacBookPro18,2",

"coalitionID" : 44565,

"osVersion" : {

"train" : "macOS 13.2.1",

"build" : "22D68",

"releaseType" : "User"

},

"captureTime" : "2023-07-06 09:28:14.0225 -0400",

"incident" : "3F34DB45-E14B-41B7-B2A3-731740B5508B",

"pid" : 46582,

"translated" : true,

"cpuType" : "X86-64",

"roots_installed" : 0,

"bug_type" : "309",

"procLaunch" : "2023-07-06 09:28:13.3485 -0400",

"procStartAbsTime" : 26829882193192,

"procExitAbsTime" : 26829897602751,

"procName" : "Autodesk Fusion 360",

"procPath" : "\/Users\/USER\/Library\/Application Support\/Autodesk\/*\/Autodesk Fusion 360.app\/Contents\/MacOS\/Autodesk Fusion 360",

"bundleInfo" : {"CFBundleShortVersionString":"2.0.16490","CFBundleVersion":"2.0.16490","CFBundleIdentifier":"com.autodesk.fusion360"},

"storeInfo" : {"deviceIdentifierForVendor":"6C326684-7EB3-5493-BB98-428905988587","thirdParty":true},

"parentProc" : "launchd",

"parentPid" : 1,

"coalitionName" : "com.autodesk.fusion360",

"crashReporterKey" : "BA760079-9483-BFE2-2E00-E7BD0B46E1C6",

"throttleTimeout" : 2147483647,

"wakeTime" : 4379,

"sleepWakeUUID" : "AD7F349F-3203-4470-A757-0715BCB9DAF7",

"sip" : "enabled",

"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},

"termination" : {"flags":518,"code":0,"namespace":"ROSETTA","details":["rosetta error: Attachment of code signature supplement failed: 1 \n\/var\/db\/*\/3DconnexionClient.aot"]},

"ktriageinfo" : "VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n",

"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":18},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},

"faultingThread" : 0,

"threads" : [{"triggered":true,"id":26740299,"threadState":{"x":[{"value":34},{"value":0},{"value":140703128079121},{"value":2048},{"value":140703128057038},{"value":0},{"value":32},{"value":140703128058428},{"value":140703128117248},{"value":4594254727441744011},{"value":0},{"value":140703128119706,"symbolLocation":242,"symbol":"__crashreporter_info__"},{"value":120},{"value":7957420063746895669},{"value":140703128021376},{"value":33},{"value":521},{"value":4467061799},{"value":9223372041321839488},{"value":140703128079121},{"value":140703128079121},{"value":4577533952},{"value":4},{"value":4577533952},{"value":3},{"value":1},{"value":259},{"value":0},{"value":8627844094,"symbolLocation":10,"symbol":"syscall"}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703127996692},"cpsr":{"value":1073745920},"fp":{"value":4467061984},"sp":{"value":4467061952},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":140703127893284,"matchesCrashFrame":1},"far":{"value":5033332232}},"frames":[{"imageOffset":17700,"imageIndex":0},{"imageOffset":121200,"imageIndex":0},{"imageOffset":121332,"imageIndex":0},{"imageOffset":74420,"imageIndex":0},{"imageOffset":104580,"imageIndex":0},{"imageOffset":4332445320,"region":"Rosetta Runtime Routines","symbolLocation":7816,"imageIndex":1},{"imageOffset":4332878496,"region":"<translation info unavailable>","imageIndex":1},{"imageOffset":141487,"symbol":"invocation function for block in dyld4::JustInTimeLoader::makeJustInTimeLoaderDisk(Diagnostics&, dyld4::RuntimeState&, char const*, dyld4::Loader::LoadOptions const&, bool, unsigned int, mach_o::Layout const*)","symbolLocation":84,"imageIndex":2},{"imageOffset":139738,"symbol":"dyld4::JustInTimeLoader::withRegions(dyld3::MachOFile const*, void (dyld3::Array<dyld4::Loader::Region> const&) block_pointer)","symbolLocation":234,"imageIndex":2},{"imageOffset":141224,"symbol":"invocation function 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"usedImages" : [

{

"source" : "P",

"arch" : "arm64",

"base" : 140703127875584,

"size" : 196608,

"uuid" : "f066db2c-ed38-3f37-8d21-81d15fa908fe",

"path" : "\/usr\/libexec\/rosetta\/runtime",

"name" : "runtime"

},

{

"size" : 0,

"source" : "A",

"base" : 0,

"uuid" : "00000000-0000-0000-0000-000000000000"

},

{

"source" : "P",

"arch" : "x86_64",

"base" : 8627822592,

"size" : 622592,

"uuid" : "bba77709-6cad-3592-ab03-09d0f7b8610e",

"path" : "\/usr\/lib\/dyld",

"name" : "dyld"

}

],

"sharedCache" : {

"base" : 140703213125632,

"size" : xxx-xxxxxxxx,

"uuid" : "4ca2b729-8206-3c63-badd-faa0225ab773"

},

"vmSummary" : "ReadOnly portion of Libraries: Total=2180K resident=0K(0%) swapped_out_or_unallocated=2180K(100%)\nWritable regions: Total=168.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=168.5M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nRosetta Arena 4096K 2 \nRosetta Generic 980K 242 \nRosetta IndirectBranch 32K 1 \nRosetta JIT 128.0M 1 \nRosetta Return Stack 20K 2 \nRosetta Thread Context 20K 2 \nStack 8176K 1 \nStack Guard 56.0M 1 \nVM_ALLOCATE 15.5M 6 \nVM_ALLOCATE (reserved) 11.5M 184 reserved VM address space (unallocated)\n__DATA 112K 5 \n__DATA_CONST 48K 2 \n__DATA_DIRTY 16K 1 \n__LINKEDIT 736K 7 \n__TEXT 1472K 4 \ndyld private memory 512K 2 \nmapped file 8.2G 845 \n=========== ======= ======= \nTOTAL 8.4G 1308 \nTOTAL, minus reserved VM space 8.4G 1308 \n",

"legacyInfo" : {

"threadTriggered" : {

}

},

"trialInfo" : {

"rollouts" : [

{

"rolloutId" : "63582c5f8a53461413999550",

"factorPackIds" : {

},

"deploymentId" : 240000002

},

{

"rolloutId" : "6246d6a916a70b047e454124",

"factorPackIds" : {

},

"deploymentId" : 240000010

}

],

"experiments" : [

{

"treatmentId" : "c28e4ee6-1b08-4f90-8e05-2809e78310a3",

"experimentId" : "6317d2003d24842ff850182a",

"deploymentId" : 400000012

}

]

}

Model: MacBookPro18,2, BootROM 8419.80.7, proc 10:8:2 processors, 32 GB, SMC

Graphics: Apple M1 Max, Apple M1 Max, Built-In

Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online

Memory Module: LPDDR5, Samsung

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Nov 30 2022 02:17:16 version 20.10.965.13.8.7.131 FWID 01-1251c18d

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB31Bus

Thunderbolt Bus: MacBook Pro, Apple Inc.

RajkumarIlanchelian · ‎07-06-2023

@ekohlwey If there are any OS updates can you please get them updated and then see if you are seeing the same issue ?

Rajkumar Ilanchelian
Autodesk Fusion

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App Crashing Immediately on Opening

App Crashing Immediately on Opening

App Crashing Immediately on Opening