Any way to rollback a version with Fusion?

Any way to rollback a version with Fusion?

phillipJSCHJ
Enthusiast Enthusiast
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Message 1 of 15

Any way to rollback a version with Fusion?

phillipJSCHJ
Enthusiast
Enthusiast

The newest update is buggy as hell and causing routine hang-ups. Anyways to roll back to the previous version?

The Fusion team should stop working on new features to focus on stability first and foremost, this is beyond irritating. 

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Message 2 of 15

jhackney1972
Consultant
Consultant

Nope, there is no way to roll back to a previous version or install an older version.  You can delay the update by 13 days but if you have already updated, that ship has sailed.  What issues are you having?

John Hackney, Retired
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Message 3 of 15

subversivespeed
Collaborator
Collaborator

I am having random crashes during sketching, moves, and align with very simple drawings. The problem is platform agnostic, as it occurs on both my laptop and my workstation.

I have set a new personal record on crashes. I have waited for it to reconcile a diameter dimension for almost 3 minutes.

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Message 4 of 15

phillipJSCHJ
Enthusiast
Enthusiast

Same, basic functions are broken as hell and causing hang-ups. Large assemblies that were easy to work with earlier this week are now painfully broken.

And, of course, Autodesk's official help is a unhelpful as possible. 

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Message 5 of 15

jhackney1972
Consultant
Consultant

Post some specific examples with models and what you are exactly trying to do.

John Hackney, Retired
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Message 6 of 15

subversivespeed
Collaborator
Collaborator

 I am surprised this made it into the release.

I got a feeling that someone made a last minute configuration error. 

Meh, it happens..  Ill bet the team can reconcile this pretty quick.

 

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Message 7 of 15

RajkumarIlanchelian
Autodesk
Autodesk

@subversivespeed When you get these random crashes are you getting an UI to submit them to Autodesk? If so can you give me a report ID so that I can find the ones that you submitted in the back end? 

Some examples that you can share design on where this is happening would also be helpful to understand what could be happening. 

@phillipJSCHJ You mentioned that you are having similar issues, can you provide an example design or may be invite me into your design that is having this issue? 
You also mentioned that Autodesk's official help is unhelpful. Are you a commercial customer and having trouble getting help from our support team? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 8 of 15

subversivespeed
Collaborator
Collaborator

Here it is.

https://forums.autodesk.com/t5/fusion-360-support/this-file-is-fairly-simple-why-is-it-having-fit-cu...

Thanks again! Has the file etc. It gets very bad when I try to use a mesh section sketch and attempt to fit curves to mesh section.

Takes aprox. 30 seconds or more to fit a simple circle and when trying to trace a mesh path it just hangs, sometimes crashing..

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Message 9 of 15

RajkumarIlanchelian
Autodesk
Autodesk

@subversivespeed thank you for pointing me to the other thread. Will certainly take a look and have someone in our team connect on that thread. This is the weekend and hence updates likely will be slow but this is something I will escalate to be looked at. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 10 of 15

RajkumarIlanchelian
Autodesk
Autodesk

@subversivespeed Do you get crashes that generates report IDs (after submitting the crashes Autodesk that is).

Rajkumar Ilanchelian
Autodesk Fusion

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Message 11 of 15

subversivespeed
Collaborator
Collaborator
Awesome Raj!

Thanks again!
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Message 12 of 15

subversivespeed
Collaborator
Collaborator
It crashed during the submission. So I have no idea if it went through or
not.. 🙁
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Message 13 of 15

RajkumarIlanchelian
Autodesk
Autodesk

@subversivespeed @It will give you a report ID if it went through. Please continue to submit anytime you get a crash. 

if you can direct message me you email ID I can search in that as well. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 14 of 15

phillipJSCHJ
Enthusiast
Enthusiast

Commercial, yes, and zero useful help from calling in. This isn't the first time, either. 

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Message 15 of 15

RajkumarIlanchelian
Autodesk
Autodesk

@phillipJSCHJ Is there a case number that they provided you that I can follow up internally? 

Rajkumar Ilanchelian
Autodesk Fusion

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