Fusion360を起動時にサインインエラーが発生し起動できず

[mrayh]

7/1に購入したFusion360が起動時にサインインエラーが発生して起動できず。

パソコン(1)で無償体験版を試用し、パフォーマンスの高いパソコン(2)に購入してインストールしたところ発生。

パソコン（１)もパソコン（２）も同じメールアドレスを使用しています。

御社のトラブル対応サイトのいくつかを行ってみたが変わりません。

（プロシキの設定とかファイルの削除とか）

もし、使用できないとするとキャンセルせざるを得ません。

以下ログです。

20170703T072406 I version : 2.0.3174
20170703T072406 I Loading configuration from:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Fusion 360.server.config
20170703T072407 I WorkflowTrackManager Initialized with:0 items
20170703T072407 I Disk capacity: 113,741MB Disk free: 88,338MB Percentage free: 77 UIThread: no Time: 0.00123s
20170703T072407 I PROXY: WindowsProxyOptionId set to Automatic ThreadID: 7064, Function: `anonymous-namespace'::logProxyOpIfChanged, Line: 850
20170703T072407 W PROXY: failed to query IE proxy configuration - ƒvƒƒLƒV‚̎©“®\¬ URL ‚ªŒ©‚‚©‚肜‚¹‚����µ‚½B

20170703T072407 I PROXY: proxy server set to DIRECT ThreadID: 7064, Function: `anonymous-namespace'::logProxyUsedIfChanged, Line: 877
20170703T072407 I AnalyticItemCounts Initialized with:0 items
20170703T072407 I searchAndLoad exec path: C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Fusion360.exe
20170703T072408 I Analytics: command-name: ApplicationLaunch, type: , value: 0
20170703T072408 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Neutron/UI/Commands/Resources/Toolbar/Toolbars.xml
20170703T072408 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Neutron/UI/Components/Resources/Toolbar/Toolbars.xml
20170703T072408 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Fusion/UI/FusionUI/Resources/Toolbar/Toolbars.xml
20170703T072409 I Load Feature Toggle Xml:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/FusionDoc/Server/FusionDoc/Resources/FeatureToggle/FeatureToggle.xml
20170703T072409 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/FusionDoc/UI/FusionDocUI/Resources/Toolbar/Toolbars.xml
20170703T072409 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Animation/UI/AnimationUI/Resources/Toolbar/Toolbars.xml
20170703T072410 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Fusion/UI/FusionSheetMetalUI/Resources/Toolbar/Toolbars.xml
20170703T072410 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Animation/UI/SmartObjectUI/Resources/Toolbar/Toolbars.xml
20170703T072410 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Simulation/UI/CommonUI/Resources/Toolbar/Toolbars.xml
20170703T072410 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Simulation/Extensions/LinearStaticStress/UI/Resources/Toolbar/Toolbars.xml
20170703T072410 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Simulation/Extensions/ThermalSteady/UI/Resources/Toolbar/Toolbars.xml
20170703T072410 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Simulation/Extensions/ThermalStress/UI/Resources/Toolbar/Toolbars.xml
20170703T072411 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/NeuCAM/UI/NeuCAMUI/Resources/Toolbar/Toolbars.xml
20170703T072411 I Update Entitlement: -> Not Entitled
20170703T072411 I Loading toolbar:C:/Users/mrayh/AppData/Local/Autodesk/webdeploy/production/df2c2875432b4bd0d6eb31cb9221197ebfddc515/Neutron/SharedExtensions/Diagnostics/Resources/Toolbar/Toolbars.xml
20170703T072411 I Toolbar loader: Stopping...
20170703T072411 I Toolbar loader: Stopped
20170703T072411 I ***startSession: BEGIN
20170703T072411 I the maintenance window is OFF
20170703T072411 I getEntitlement
20170703T072411 I authenticate:begin
20170703T072412 I login start
20170703T072413 I Autosave background thread started, SaveTime = 5, VersionTime = 60, crashMultiplier = 1, versionMultiplier = 12
20170703T072413 W Login - Empty login url, no time settings difference, possibly caused by firewall issues. HttpCode: 0
20170703T072413 I login end 0
20170703T072413 E login failed 1.46838
20170703T072414 I Analytics: command-name: A360Login Cancelled, type: , value: 0
20170703T072414 I Analytics: command-name: ApplicationLaunch, type: , value: 0
20170703T072415 I Analytics: command-name: A360Login Cancelled, type: , value: 0
20170703T072415 I authenticate:end
20170703T072415 W Not authenticated
20170703T072415 I Hub type: personal
20170703T072415 I HubSwitch
20170703T072415 I Personal hub
20170703T072415 I ***startSession: END
20170703T072415 I Graphics Card: Intel(R) HD Graphics, Rating: Yellow, Workarounds: 5
20170703T072415 I OGS Device: VirtualDeviceDx9
20170703T072416 I fireApplicationClosing: 1
20170703T072416 I fireApplicationClosing: done
20170703T072416 I Deleting files that are older then 60 days from: "C:\Users\mrayh\AppData\Local\Autodesk\Autodesk Fusion 360\UnknownUser\W.login\F"
20170703T072416 I fireApplicationClosing: 2
20170703T072416 I fireApplicationClosing: done
20170703T072422 W dataFileName is unexpectely empty. This occurs when the user is logged out.
20170703T072422 I AnalyticItemCounts Terminating with:0 items
20170703T072422 I WorkflowTrackManager Terminating with:0 items

こちらはWebSurviceのログです。

2017-07-02T22:24:14.343Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:14.345Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:14.346Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:14.346Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:14.347Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:15.779Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:15.779Z [Fusion360:12176, 12188] [AdWebServices.Session INFO] Ignoring restore login. Login state is already restored for all products.
2017-07-02T22:24:17.547Z [Fusion360:12176, 11968] [AdWebServices.TimeService INFO] Check timer restarted with interval 10s
2017-07-02T22:24:17.547Z [Fusion360:12176, 11968] [AdWebServices.TimeService INFO] Starting time update. Reason: 5s has passed since last update.
2017-07-02T22:24:17.547Z [Fusion360:12176, 11968] [AdWebServices.TimeService INFO] Check timer stopped
2017-07-02T22:24:17.548Z [Fusion360:12176, 11968] [AdWebServices.TimeService INFO] Getting time from server https://time.akamai.com
2017-07-02T22:24:17.585Z [Fusion360:12176, 11968] [AdWebServices.TimeService INFO] Time query finished. Server response: Http code: 0, Body: , Date header:

[tomo1230 · Accepted solution]

@mrayh さん

このトピックと重複しているようだったので

リンクをつけてクローズ致しました。

よろしくお願い致します。

Fusion360を起動時にサインインエラーが発生し起動できず

https://forums.autodesk.com/t5/fusion-360-ri-ben-yu/fusion360qi-dong-shinisainineraga-fa-sheng/m-p/7...