Option for Workers to View Maintenance Orders Without Being Tied to Every Section

[jimmya333]

Why I’m Suggesting This:
Right now, a worker can only see maintenance orders for machines in the sections they’re assigned to. This makes it hard for someone like our Maintenance Manager, who is responsible for machines across many sections, to efficiently complete recurring MOs without constantly switching sections on the tablet.

Current Problem:

• Our Maintenance Manager starts early in the morning and does about 22 recurring MOs a day across ~10 different sections.

• Each time, they have to “Join Section” for each area, do the maintenance, then switch to another section.

• If we remove them from all sections, they can see all work orders (including production), which we don’t want for security/clarity reasons.

Idea for Improvement:

1. Add a separate “Maintenance Orders” group that can be tied to machines, so a worker assigned to that group can see MOs for all linked machines without seeing unrelated work orders.

2. Add an option in the tablet “Join Section” screen to join no section but still have the ability to view maintenance orders only (with permissions to restrict viewing unrelated orders).

This would make it much easier for maintenance staff to manage work across multiple sections without compromising visibility restrictions for production work orders.

[andrade_david]

Hello @jimmya333, thank you for your idea and details.

If the Maintenance Manager is using the mobile app to track the maintenance work I suggest adding multiple sections to him/her, so that joining different sections is no longer needed.

What are your thoughts?

 

[jimmya333]

Yes, I agree that adding Todd to multiple sections does solve the switching issue. The challenge is that since he’s also tied to several worker groups, this gives him visibility into all production orders as well. That’s what we’re trying to avoid—he only needs access to Maintenance Orders across all sections, not production work orders.

[andrade_david]

Thank you for replying, Jimmy. How feasible would it be to create worker groups specific production, and associate them to Production Orders, and create different ones specific to Maintenance? That way you could leverage the worker groups feature on Production and Maintenance Orders, avoiding the worker group permission layer at the machine level.

I was also wondering if the production-related buttons could be removed from the tablet, in case Todd is using a dedicated device.