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Fusion360 crashes when selecting tool

5 REPLIES 5
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Message 1 of 6
a.kasidej
423 Views, 5 Replies

Fusion360 crashes when selecting tool

Hi,

 

I have sent crash report  CER_222312976 

 

Fusion 360 keeps crashing when I'm trying to select tool in Tool Library.

 

Tried clean uninstall multiple times, still crashing.

 

I'm running on WIndows 7. Any ideas?

 

Thanks

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5 REPLIES 5
Message 2 of 6
seth.madore
in reply to: a.kasidej

I'm vaguely aware of some Win 7 issues, but I'm certainly no authority on the matter. Can you revert back to the old Tool Library and see if it persists?
To swap back; got to your avatar in the top right of the screen. Click on it and then on Preferences. Go to the bottom of the menu and look for Preview Features:

2020-06-30_15h29_22.png


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 3 of 6
johnswetz1982
in reply to: a.kasidej

Are you using multiple monitors?

Message 4 of 6
jeff.pek
in reply to: a.kasidej

This seems graphics driver-related. Are you up-to-date with your (Intel, I think) graphics driver?

BTW, we have discontinued support for Windows 7, as have many hardware vendors, so if there's a way for you to move to Windows 10, I'd highly recommend it.

 

Jeff

Message 5 of 6
Marco.Takx
in reply to: a.kasidej

Hi @a.kasidej,

 

Like @jeff.pek @said, it looks like a graphic card issue but also keep in mind that Windows 7 isn’t supported. 

System-requirements-for-Autodesk-Fusion-360 


If my post answers your question Please use Accept as Solution & Kudos This helps everyone find answers more quickly!

Met vriendelijke groet | Kind regards | Mit freundlichem Gruß

Marco Takx
CAM Programmer & CAM Consultant



Message 6 of 6
a.kasidej
in reply to: seth.madore

Thank you Seth.

 

It seems to be working with the old Tool Library.

 

I am looking to change the computer I'm using Fusion to one with Windows  10.

 

Cheers!

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