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fUSION 360 NOT RESPONDING

Anonymous

fUSION 360 NOT RESPONDING

Anonymous
Not applicable

aS SOON AS i SELECT A TOOL IN SETUP, IT HANGS.

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Anonymous
Not applicable

The sub-optimal graphics complaint is gone.

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innovatenate
Autodesk Support
Autodesk Support

Does it help with the hang?

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
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Anonymous
Not applicable

Even with new drivers, same hang.  Is there some resource file it is tring to open that might be causing the hang because an I/O Exception isn't be trapped?

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innovatenate
Autodesk Support
Autodesk Support

Does the program hang in any other workspace? Or is it only when you are selecting a tool in CAM? 

 

Have you tried doing a clean unisntall and then re-installing? Perhaps this will resolve the issue.

 

The clean unisntall directions are below.

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-...

 

I hope that helps. Please keep us posted on your progress.

 

Thanks,

 

 




Nathan Chandler
Principal Specialist
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Anonymous
Not applicable

Did a clean uninstall, reinstalled, same hang. 

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AmishSolanki
Advocate
Advocate

I've noticed with the latest update that Fusion has been hanging for me several times a day, specially on my laptop. I pretty much need to force close and reopen. This wasn't the case prior to the latest update.

 

I will check out the options that innovatenate posted above to see if this helps.

SS CADCAM - www.sscadcam.com
@sscadcam
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Anonymous
Not applicable

So I am not the only person having this problem.  What version of Windows are you using?

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Anonymous
Not applicable

I downloaded it to my wife's older Toshiba which is also Windows 7 and the hang goes away.  But because it is uasing software rendering instead of hardware, it is VERY slow.  Is there some way to force it to use software rendering on my ThinkPad?

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AmishSolanki
Advocate
Advocate

I'm running on a Dell XPS L502X. Windows 7 Pro 64bit. i7-2640M with 8GB with a Nvidia GT 540M. I've changed my settings to make sure when fusion run it runs of the 540M.

SS CADCAM - www.sscadcam.com
@sscadcam
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innovatenate
Autodesk Support
Autodesk Support


I note both are Windows 7 64-bit machines. Which anti-virus (AV) software is installed? Does it help if you add Fusion 360 to the AV's exception list? Another test would be to temporarily disable AV software. This would at least rule out this component as a potential cause of the hang.

 

 

Thanks,




Nathan Chandler
Principal Specialist
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fonsecr
Autodesk
Autodesk

Please try to see if the problem reproduces for the new July release. I know that some problems have been fixed for the tool library that could explain your issue. Let us know. Thanks.

 

René

 


René Fonseca
Software Architect

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Anonymous
Not applicable

Now it hangs as soon as I go into CAM mode.  That's okay; Fusion 360 is too unreliuable and too hard to use.  I am now coding gCode directly instead.  Let me know when you are done with it.

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Anonymous
Not applicable
I have a similar issue that I need to post about. So let me ask this - how long have you waited after getting the Not Responding message before you kill it?

Mine does this, but not after I select any one particular function. I think it has something to do with Fusion trying to access the server, but I'm not sure - from the logs it looks like it may be trying an auto save.

Anyway, when mine does this, it eventually comes back. I've started noting the timing and it's quite often a 7 minute delay though many are also a few mins or less than a minute on the "good" ones.

Can you see if yours recovers if you wait?

Dave
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admaiora
Mentor
Mentor

Now it happensd4r.gif to me too (never in the past..)

 

 

Admaiora
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xanderluciano
Explorer
Explorer
Can you post a log file? To me it looks like the utility that generates the tool display is hanging/crashing. Does it eventually create the tool on the right panel?
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meletis.stathis
Alumni
Alumni

Hi @admaiora
I am sorry for the inconvenience and thanks for reporting it.
However, I wasn't able to reproduce the hang in my machine. Can you please post, except from the log file, the part file?

Regards,
Meletis


Meletis Stathis
CAM Software developer
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admaiora
Mentor
Mentor

Hi Meletis,

 

i didin't solve it, even after clean unistall of Fusion.

 

I solved passing from Win7 to Win10.

 

Thanks anyway!

Admaiora
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peter.pretsch
Autodesk
Autodesk

Hi,

I was able to reproduce a hang issue by using a broken settings file and noticed that the removal of these settings files are not part of the clean uninstall/reinstall guide.

If this is the problem you are experiencing you wille be able to fix this by removing the xml files in %LOCALAPPDATA%\Fusion 360 CAM\Settings

Kind regards,

Peter


Peter V. Pretsch
SW Development Manager
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arnou-verfaillie
Advocate
Advocate

I'm sorry if I revisit this old page, but I think it's better than making a new one?

 

My Fusion also starts to hang lately for +- 1 or 2 minutes at random moments: when i switch opened part, if I update an existing part in an assembly,....

This is getting really annoying... Anyone have an idea on a fix? I could try this fix above, but it's in modelling and not in camming so I don't know if it will make any difference?

 

 

 EDIT: ignore the warning on the right, it even happens without it

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meletis.stathis
Alumni
Alumni

Hi @arnou-verfaillie,

I am sorry to hear that you experience hangs at random moments.

You are right, the fix suggested above from @peter.pretsch would not help.
As long as it is not a CAM issue, you might like to open a new issue and post it to the Design, Validate & Document forum.

Regards,
Meletis


Meletis Stathis
CAM Software developer
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