Engraving tool not working after update.

Engraving tool not working after update.

jscalderon
Explorer Explorer
432 Views
3 Replies
Message 1 of 4

Engraving tool not working after update.

jscalderon
Explorer
Explorer

After today's update engraving tool stopped working even on files that have been working before. "Error : Internal CAM kernel error. Please report though your support channel." We have tried diferente computers and accounts nothing is working.

 

Can anyone help?

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Accepted solutions (2)
433 Views
3 Replies
Replies (3)
Message 2 of 4

seth.madore
Community Manager
Community Manager
Accepted solution

Yep, known bug. Remove any special (non-ascii) characters from the tool name.


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 3 of 4

jscalderon
Explorer
Explorer

thanks that worked.

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Message 4 of 4

Richard.stubley
Autodesk
Autodesk
Accepted solution

The CAM Kernel error should now be solved, the update has gone live, the build number is 2.0.9642

You should not have to remove any special characters now.

Pleas let us know if you are still experiencing the issue. 



Richard Stubley
Product Manager - Fusion Mechanical Design
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