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Cloud Post Processors not showing after 2/2 update???

Anonymous

Cloud Post Processors not showing after 2/2 update???

Anonymous
Not applicable

After the 2/2/17 update my Post processor setting box is not showing my uploaded post processors. Any help would be appreciated. 

 

I did make sure that use cloud posts was checked in preferences and restarted multiple times. 

 

 

 

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jeff.pek
Community Manager
Community Manager

Hi -

 

As of the Jan 19 update, the Cloud library data, including post processors, moved from A360 Drive to a new "Assets" project, which should show up in your (personal or team) hub. 

 

These items should have been moved over automatically, but perhaps something happened to disrupt that.

 

Please check if you have the Assets project. If it's not there, you might be able to kick it by disabling and reenabling the Cloud libraries in (CAM) preferences. Once it's there, if the desired files aren't there, you can download them from A360 Drive, and upload into the appropriate folder inside the Assets project.

 

Jeff

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Anonymous
Not applicable

Thanks.

 

I just did that but it is still no showing the in the post processor setting box. It is showing as uploaded in the CAMPosts assets folder. 

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jeff.pek
Community Manager
Community Manager

Did you restart Fusion after doing that? There needs to be a synchronization step to move those files back down to your machine before the Post Process dialog will see them. Perhaps this is taking a bit of time to happen. If not, could you post your diagnostic logs from recent sessions?

  Jeff

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