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Cloud Library Not Syncing

gakoenig
Enthusiast

Cloud Library Not Syncing

gakoenig
Enthusiast
Enthusiast

So, I dug up an old thread about this that didn't seem to have an answer.

 

I have a Mac at home, PC at the shop. I've been tweaking post stuff on the Mac, putting it in the cloud Assets folder, and it is never showing up on the PC at the shop.

 

So I can work around all this by either digging into that folder buried 8 directories deep and deleting stuff until it forces Fusion to go sync the library. Or I can go into preferences and twiddle Enable Cloud Libraries off and on to force a sync. Neither option is really great though, right? I mean, that seems 100% broken.

 

At the very least, hitting sync on the post selection area of the post dialog box should do something, but like the goggles, it does nothing. NOTHING.

 

Can we please get this fixed?

 

 

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jeff.pek
Community Manager
Community Manager

Sorry you're having troubles.

Are you able to share your diagnostic log files with me from the machine that's not seeing the expected items?

You can e-mail to me at jeff DOT pek AT autodesk DOT com.

Thanks,

  Jeff

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