cloud tool library gone

cloud tool library gone

Anonymous
291 Views
3 Replies
Message 1 of 4

cloud tool library gone

Anonymous
Not applicable

Just like the title.. It's all gone. After the latest update the cloud tool library has nothing in it, and yes, I have the enable cloud library check box clicked..

 

Please help!

0 Likes
292 Views
3 Replies
Replies (3)
Message 2 of 4

Anonymous
Not applicable

I just notested they have all been moved to the trash bin, by the update? Wow, this is not cool people..

 

0 Likes
Message 3 of 4

Anonymous
Not applicable

It also appears (for me at least) that I have lost a lot of options for my tools when creating new or editing something from a lib. Most notably, I can't seem to configure the cutter profile (flat, ball, dovetail, face, etc). 

The whole interface around this area seems to have taken a massive backward step! 

I'm a mac user. 

Any help? (I can't take coronavirus and this! It's too much! lol)

0 Likes
Message 4 of 4

jeff.pek
Community Manager
Community Manager

Are you able to share recent diagnostic logs -- from around the time this seemed to happen?

Also would love to see the entire content of your folder:

  ~/Library/Application Support/Autodesk/Autodesk Fusion 360/<userid>/W.login/M

Any chance you can zip that up and send it to me? I'm jeff DOT pek AT autodesk DOT com.

 

Thanks,

  Jeff

0 Likes