Help Debugging - Cannot Create Items

Help Debugging - Cannot Create Items

Anonymous
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Help Debugging - Cannot Create Items

Anonymous
Not applicable

As of today, I appear to no longer be able to create items.  I can select the "+" icon to create a new record, and fill out the form normally, but when I hit save, I just getting the "working" spinning circle icon indefinitely:

Screen Shot 2015-05-11 at 3.23.48 PM.png

 

It does not appear to time out (I have let it run for 15 minutes before refreshing the page) and no errors are reported.  I have reviewed the itemnumbergeneration script, and everything appears as it should. I have not made any changes lately, so I am not sure where to look next.  Please can someone share some advice on how to debug this scenario?

 

Thanks in advance, 

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nguyentru
Alumni
Alumni
Accepted solution

Hi mhradford,

 
Based on your initial assesstment, this seems like a potentail bug.
 
Please email me directly, and I will work with you on this matter.
 
Also, please open a Support ticket.
 
 
Thank you,
 
Trung Nguyen

[email protected]

 
 
Trung Nguyen | PLM Product Management | Autodesk, Inc.