Can't Add to Actions Notifications Tab

Can't Add to Actions Notifications Tab

Anonymous
Not applicable
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Message 1 of 5

Can't Add to Actions Notifications Tab

Anonymous
Not applicable

I'm trying to add to the notifications tab but everytime I try I get a system error message. I asked someone else to try this on their machine and they get the same messgae. I created a new item and tried to add there and got the same system error message.

 

Not sure why this is not working. It was working fine a few days ago.

 

Any ideas?

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Accepted solutions (1)
1,847 Views
4 Replies
Replies (4)
Message 2 of 5

JohnCHill
Alumni
Alumni

Hi Orrin,

 

Can you tell me the exact steps you are taking to add to the Actions Notifications tab? 

 

At what point are you seeing the error and if you could please send me a screenshot?

 

I'm able to add to the Actions Notifications tab in my tenant and cannot duplicate the error so any information you can provide will be helpful.

 

John



John Hill
Support Specialist
Product Support
Autodesk, Inc.
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Message 3 of 5

Anonymous
Not applicable

I made a short video.

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Message 4 of 5

JohnCHill
Alumni
Alumni

Orrin,

 

I have been able to duplicate this issue when only choosing a group. What you can do is choose one user that is in the group along with that group you are adding as a work around. They will not get duplicate emails. I will open a defect with the PLM 360 Development team.

 

Thanks for bringing this to our attention.

 

John

 



John Hill
Support Specialist
Product Support
Autodesk, Inc.
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Message 5 of 5

Anonymous
Not applicable
Accepted solution

I tried your workaround it it works for me too.

 

Strange.

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