Basic access

Basic access

bryce_crawford
Advocate Advocate
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Message 1 of 5

Basic access

bryce_crawford
Advocate
Advocate

Today it appears that everyone in my system sees the following:

brycecrawford_0-1638893911106.png

This includes myself, who is the administrator and now has no access to anything. Anyone else having this issue or know how to solve it?

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569 Views
4 Replies
Replies (4)
Message 2 of 5

Stephen.wellsW5WQG
Community Visitor
Community Visitor

Hi

 

I have the same issue too, license assigning is fine, i've sent an email asking for others to log in and see if they get the same, might be an issue at the Autodesk side if were all getting it.

 

Stephen

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Message 3 of 5

bryce_crawford
Advocate
Advocate
Good to know, it's hard to tell if the issue is for my org only or across the board.
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Message 4 of 5

giliar.defriesperez
Autodesk
Autodesk

Hi all, 

 

Please keep an eye on http://health.autodesk.com/

This is general outage happening at Amazon Web Services, which unfortunately it's impacting the licencing service. We don't have an ETA at the moment - once I have more news, I'll post here.

 


Giliar de Fries Perez
Sr. Product Owner
Fusion 360® Manage
Autodesk Canada Co.
Message 5 of 5

giliar.defriesperez
Autodesk
Autodesk

Services are slowly coming back up. You might still see some issues, but please check again - some users might be able to get proper licences from now on.


Giliar de Fries Perez
Sr. Product Owner
Fusion 360® Manage
Autodesk Canada Co.