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Uploading sample CAD files through connected desktop fails.

2 REPLIES 2
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Message 1 of 3
Anonymous
297 Views, 2 Replies

Uploading sample CAD files through connected desktop fails.

Hi,

 

Im having issues when I try to upload the sample CAD files through connected desktop. I have done everything according to the tutorial from the help site and I can see the files in the trial tenants folder, but in the pending queue message I have this: Autodesk.DM.Wip.ApiException: There was an error parsing the input payload kohteessa Autodesk.DM.Wip.WipErrorHandler.HandleError(HttpResponseMessage response).

 

Any ideas why this happens?

 

Thanks

2 REPLIES 2
Message 2 of 3
gasevsm
in reply to: Anonymous

Hi Niko,
My recommendation is to log a support ticket on this, please. Thank you and sorry for the inconvenience.


--
Martin Gasevski | Product Manager | Fusion Lifecycle
Desk: (248) 567-6543 | Mobile: (248) 765-4231

Martin Gasevski | Fusion 360 Team Product Manager
Message 3 of 3
Anonymous
in reply to: gasevsm

Hello Martin,

 

How can I log a support ticket?

 

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