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New User Creation

6 REPLIES 6
Reply
Message 1 of 7
htpjdarias
264 Views, 6 Replies

New User Creation

when i try tu create a new user, appear the follow:

 

 

 

error.jpg

6 REPLIES 6
Message 2 of 7
michelle.stone
in reply to: htpjdarias

Looks like you have another thread going, but wanted to follow up.  Are you still seeing this issue even after clearing the browser cache and cookies?

 

Thanks,

Michelle



Michelle Stone
Technical Marketing, PDM & PLM
Autodesk, Inc.
Message 3 of 7
htpjdarias
in reply to: michelle.stone

Yes, I try in Mozilla, and Internet explorer and the problem is same.
Message 4 of 7
dvirh
in reply to: htpjdarias

Hi There,

 

Can you please try the following and let me know what you see? Please go to the 'Main Menu' --> 'Administration' --> 'Data Admin' and then select the tab for 'Members and Roles'. In the Role column next to your name, are you listed as a 'Team Administrator'?

Hagay Dvir
Engineering Manager
Fusion Manage
Autodesk, Inc.
Message 5 of 7
htpjdarias
in reply to: dvirh

don´t apear Data Admin

show picture attack
Message 6 of 7
dvirh
in reply to: htpjdarias

Thanks for the response. One more thing just to make sure. When you log into Fusion Lifecycle, is this what you see:

header.png

 

 

And then when you click on the three horizontal lines on the top left do you see this menu:

main menu.png

Hagay Dvir
Engineering Manager
Fusion Manage
Autodesk, Inc.
Message 7 of 7
htpjdarias
in reply to: dvirh

only show three and so on.

send the capture photo.

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