do not show de navigation menu

[htpjdarias]

I attach two photos

[dany.poudrier]

Hi,

Can you explain a little more your issue with your trial?

You seem to have given access to Fusion Lifecycle from your pictures, but do not have Security permissions to any thing.

Can you validate with your Administrator that he/she assigned roles and groups to your username so you can have the appropriate access to the workspaces and dashboard.

[tony.mandatori]

This might be an issue with the provisioning of the trial - administrator is created, but he is not granted the appropriate permissions and hence cannot see anything in the tenant.

You will need to contact support to get this resovled.

[dvirh]

I agree with Tony, this is exactly what is going on there.

You can try to resolve the issue yourself by following these steps:

1. Clear the cache of the default browser you are using
2. Use the link in the Welcome email you have received to log into your Fusion Lifecycle tenant. This is important - you cannot just type the address in the browser. You must use the link in the welcome email

These steps should solve the issue but if the issue still persist you should contact customer support.

[htpjdarias]

When i try to do change in my user... show the picture attached

[htpjdarias]

thanks... I am the administrator and when I log appear the dashboard and click on the three lines ... and dont show the menu... only show three points and so on

[htpjdarias]

i used the link... and no work