Issue with Data Transfer to Team Hub

Issue with Data Transfer to Team Hub

collinsKGD5D
Explorer Explorer
642 Views
3 Replies
Message 1 of 4

Issue with Data Transfer to Team Hub

collinsKGD5D
Explorer
Explorer

Hello,

 

I followed the notification prompt to transfer data from my personal hub to a team hub. The prompt indicated successful data transfer and that my files would be located within an automatically created "assets" folder.

 

However, I am unable to find my data in the designated assets folder. While the folder exists, it only contains two unexpected folders: "CAMstockMaterials" and "Fastener."

 

My personal hub now displays as read-only, preventing me from editing files. This is a critical issue as I am working on urgent deadlines.

 

I have attached screenshots to illustrate the problem.

 

Can you please assist in resolving this data transfer issue?

 

Thank you,


Collins

0 Likes
643 Views
3 Replies
Replies (3)
Message 2 of 4

rajat_mehtaL58QJ
Alumni
Alumni

Hi @collinsKGD5D ,
As discussed on private message , the team is working on fixing your issue .
Will update here .
Thanks for your patience,

Rajat

0 Likes
Message 3 of 4

abhijit.pawarSXXAP
Autodesk
Autodesk

Hi @collinsKGD5D 

We have fixed the issue related to your account subscription (read-only).

Please check and confirm once everything is working as expected.

Thank you for your patience and cooperation.

[Abhijit]

 

0 Likes
Message 4 of 4

rajat_mehtaL58QJ
Alumni
Alumni

Hi @collinsKGD5D 
The team mentioned that your issue is fixed . Can you check once and confirm? 

0 Likes