Files gone after 2 year break

[mathiasAAUHR]

I did a new install of Fusion after appr. 2 years break. Now I can't find my old files anymore. 

I'm logged in with my old account (private/hobby account), still the same email address. Somehow a hub under my name was created, but it is empty apart from two empty folders. I don't see any of my old projects/files. 

I also searched the forum. All I could find fitting to my problem was one conversation where the problem was solved by a support member. 

Is there anything I can do?

Thanks for any hint, 

regards, 

Mathias

[RajkumarIlanchelian · Accepted solution]

@mathiasAAUHR 

1. Please send an email to [email protected]
2. Reference this thread and also provide them with your email ID used for Fusion

[mathiasAAUHR]

Thank you Rajkumar for your help! I just send the mail.

[mathiasAAUHR]

I can see my files again, that's a big relieve!

Thank you very much to the support team! Great work!

Regards,
Mathias

[lauri_barnhart]

Hi @mathiasAAUHR, thank you for your question.

Did the response provided by @RajkumarIlanchelian help answer your question?

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Lauri | Community Manager