can no longer edit properties in design

can no longer edit properties in design

glepley
Explorer Explorer
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11 Replies
Message 1 of 12

can no longer edit properties in design

glepley
Explorer
Explorer

It worked fine yesterday but today, after the hub upgrade, I can no longer edit properties (part #, description). It says I don't have required permissions. There are only two of us and both are set to hub admin and all project folders have us with highest level access. Obviously something changed in the "upgrade" but I can't for the life of me find it. On a side note, is there a way to disable the new hub and go back to the previous version?

 

 

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946 Views
11 Replies
Replies (11)
Message 2 of 12

rosie_lucas1
Autodesk
Autodesk

Hi @glepley, 

 

I just wanted to follow up and see if you still need help or if you were able to resolve the issue on your own? If you need any further assistance, feel free to update us. If you’ve found a solution, sharing it with the community would be great so others with similar questions can benefit from your experience.  

 

Best, 

 

Rosie| Community Manager 

Rosie | Community Manager
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Message 3 of 12

glepley
Explorer
Explorer
I haven't got the issue resolved yet. The issue seems to be on items only
created/saved after the transition to collaborative editing hub. I'm not
able to edit the part number. I'm working with a tech at the moment to try
and get it resolved.

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Message 4 of 12

roseanglina221
Community Visitor
Community Visitor

I ran into the same issue after the hub upgrade — even with admin access, property editing was suddenly restricted. It turned out some permissions were reset during the update, so we had to recheck role settings and folder-level access again. Unfortunately, theres no official way to revert to the old hub version once the upgrade is applied.

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Message 5 of 12

glepley
Explorer
Explorer

So far from What I can gather, it seems a now-deleted file (an assembly) and the 12 components/sub-assemblies are showing as shared part numbers which doesn't allow any changes. I've tried deleting and remaking a part but I'm guessing those numbers are just corrupted at this point. I don't really know what my next step is now.

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Message 6 of 12

xianhua.chen
Autodesk
Autodesk

Hi @glepley @roseanglina221 ,

Could you share with us the hubid and the design's part number which you met these problems?

A video recording or snapshots will be helpful.

Thanks,
Xianhua Chen | Autodesk - DPM - PDMS


Xianhua Chen
PDMS Quality Assurance Team
Autodesk, Inc.
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Message 7 of 12

rosie_lucas1
Autodesk
Autodesk

Hello @glepley and @roseanglina221 

I just wanted to check in to see if you saw @xianhua.chen follow up request. Are you still needing assistance? Or did you find a solution to your question already? 


Regards,

Rosie | Community Manager

Rosie | Community Manager
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Message 8 of 12

glepley
Explorer
Explorer
Some of the issues have been resolved and support is still working on
others.

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Message 9 of 12

donovanleescott
Explorer
Explorer

I'm having the same issue.  Was this something that had to be resolved through Fusion support? 

 

I somehow don't have permission to change a part number for a new component, but when I move the design from one project folder to another, I can suddenly edit the part number.  If I close it and reopen it, permission is denied again.  Move it back to the original folder and I can change the part number.  

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Message 10 of 12

xianhua.chen
Autodesk
Autodesk

Hi Donovan,

If you are working on a collaborative editing hub, then the properties are reading from the Primary Design of this shared part number group. Is there a blue icon inside property dialog? Do you know whether you have edit permission to the primary design? 


Moving design around would change the edit permission seems like a bug, could you record a video for share with us?

ShardPartNumber_Member.png


Xianhua Chen
PDMS Quality Assurance Team
Autodesk, Inc.
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Message 11 of 12

glepley
Explorer
Explorer
Most of the issues have been resolved through support but I still have one
that hasn't been fixed. The current issue is when trying to view shared
part numbers I get the message " One or more designs are not shown here
because you don’t have the permissions needed to see them." There are no
other shared part numbers, trash or otherwise. I also have full permissions
so that isn't an issue.
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Message 12 of 12

xianhua.chen
Autodesk
Autodesk

Hi @glepley ,
Please open the design which you encountered into this issue, then go to File -> View -> View Text Commands, input 'data.p' and enter, then share with us all the respond texts. Thank you.


Xianhua Chen
PDMS Quality Assurance Team
Autodesk, Inc.
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