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SnapEDA/Fusion360 plugin failing to import libraries

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Message 1 of 5
gregF29ZL
310 Views, 4 Replies

SnapEDA/Fusion360 plugin failing to import libraries

I've worked with SnapEDA for hours now, and they could not figure out a solution. Whenever I use the SnapEDA plugin, I get an error when it tries to import the library (see photo). The Component/3d portion imports just fine.  The 'get info' reveals no other information. I can manually add the library files from the SnapEDA folder on my drive just fine.

 

I've re-installed everything multiple times. SnapEDA claims they've never seen this before, and I can't get Fusion to tell me what exactly went wrong, so I'm finding it hard to determine the cause.

 

Any suggestions? I have attached the diagnostic log files if that will help (the import attempt appears to be near the end of the log)

 

Screenshot 2022-09-30 113214.png

 

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4 REPLIES 4
Message 2 of 5
jorge_garcia2
in reply to: gregF29ZL

Hi @gregF29ZL ,

 

I hope you're doing well. By any chance are you using the Insider version of Fusion 360? Thank you for posting the logs I'll see if we can get more eyes on this at SnapEDA since this is entirely their baby.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 3 of 5
anatrujillo99
in reply to: gregF29ZL

Hi @gregF29ZL!

 

Thank you for bringing this up. Indeed we have not seen this instance before; however, rest assured we have raised this up with our software team and we are currently investigating. We will let you know as soon as we have an update. 

 

Thanks, 

Message 4 of 5
anatrujillo99
in reply to: gregF29ZL

Hi again @gregF29ZL!

 

I would like to give you an update regarding this issue. Our team was able to find the root cause for the error you are getting when importing a model using the SnapEDA plugin for Fusion 360. 

 

We have resubmitted the updated version to the Autodesk App Store and it will be live as soon as it gets reviewed. 

 

We will let you know when the update is live. 

 

Thanks for your patience, 

Ana Trujillo from the SnapEDA team.

Message 5 of 5

Hi again @gregF29ZL

 

I would like to confirm that the new version of the SnapEDA plugin for Fusion 360 is now available at the Autodesk App Store. Feel free to download and install the latest version. 

 

If anything else comes up, please feel free to reach out, we are happy to help. 

 

Have a great day!

Ana Trujillo from the SnapEDA team.

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