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Service Utility Not Responding

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Message 1 of 2
RCBakerBorn
92 Views, 1 Reply

Service Utility Not Responding

I tried to run a Repair Fusion 360 Electronics from the Service Utility Menu and it is not responding.

 

What gives? I can't open Fusion 360 Electronics, I can't repair Fusion 360 Electronics.

 

I paid for Fusion 360 electronics but can't use it.

 

This cloud based version sounds like a great idea, until you can't access it as readily as a downloadable software version. 

 

The free version of Eagle was better than this as well.

 

I am frustrated.

 

Please help to restore my confidence in this expenditure or it will no longer be an expense.

 

I have attached a log file to assist in resolving this issue.

 

Thank you.

1 REPLY 1
Message 2 of 2
jorge_garcia2
in reply to: RCBakerBorn

Hi @RCBakerBorn,

 

I hope you're doing well. My colleague is suggesting that you follow the procedure in this article

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-do-a-clean-...

 

In the meantime, I'll make a ticket with your logs. Is there anything special or unique about you computer setup?

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

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