Problem with electronic library - team library not available

[jovan.nikolicBNHR4]

Hi,

we have a problem within a Fusion team where one member suddenly cannot access electronic library within a team on one of his machines. When he tried to add a part from the library, library was not available in the list.

If he opens the library manager, library is visible in "In Design" tab but with an yellow triangle warning icon on the left side of it and no managing options available to the member (no button is available to be pressed). Library is also not visible on "In Use" and "Available" tabs.

On other machine, he can see this library in the list without any warnings and errors. Other members can also see and work with this library.

Is this some known issue and are there some known steps to fix this issue?

Thanks in advance.

[jorge_garcia]

Hi @jovan.nikolicBNHR4 ,

I hope you're doing well. On the computer that's not working try clearing the cache. You can do this by clicking on the question mark on the top right then selecting support and diagnostics then clear cache data. Fusion 360 will then restart. Try it now and see if they get libraries.

Let me know if there's anything else I can do for you.

Best Regards,