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PCB changes not seen on separate sign-in

3 REPLIES 3
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Message 1 of 4
RCBakerBorn
131 Views, 3 Replies

PCB changes not seen on separate sign-in

I am sick to my stomach right now. I signed in on a different computer and when I open my project, it is not opening the latest, saved PCB design. 

The linked schematic shows the latest updates but the PCB is missing all the vias and traces that I completed over the last few days.

How do I get the latest PCB design?

They are not the same between two computer log-ins.

 

I just drove into work and it is the same on the work log in now as well. How did this happen?

This needs to be fixed ASAP!!!!

 

 

3 REPLIES 3
Message 2 of 4
jorge_garcia2
in reply to: RCBakerBorn

Hi @RCBakerBorn ,

 

I hope you're doing well. We are currently experiencing an outage, Fusion should be showing that it is offline and in a degraded state. We should be back shortly.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 3 of 4
jorge_garcia2
in reply to: RCBakerBorn

Hi @RCBakerBorn,

 

UPDATE: The outage has been cleared and everything should be working again.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 4 of 4
RCBakerBorn
in reply to: jorge_garcia2

I'm not sure if the outage caused the issue or not, but I was able to get help through a customer support phone call. 

I was able to fix the issue through my teams recent data tab. 

My project had the latest version of the schematic saved to it but, for some reason, it took an old, saved, PCB design and assigned it a higher version number. So, when I opened the project, it opened the "latest" version of the PCB wh8ich was not the latest version.

With the help of phone support, I was able to find the latest saved version of my PCB and was able to resave the project with the latest saved PCB as the latest version of the PCB in the project.

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