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Error message after starting fusion 360, line 555

5 REPLIES 5
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Message 1 of 6
cryshark
140 Views, 5 Replies

Error message after starting fusion 360, line 555

Good day!
I urgently need help. After starting the Fusion 360 program, I always get this error message.
After pressing the enter key about 70 times, it goes away and the program then runs normally.
What else can I do?
So far I have repaired, reset and reinstalled using the utility. Unfortunately without success.
It would be great if I could get help this way too.

Best regards,

Carsten

5 REPLIES 5
Message 2 of 6
jorge_garcia2
in reply to: cryshark

Hello @cryshark,

 

I hope you're doing well. It seems like something got messed up with the libraries possibly. Do you remember doing anything before the errors started to crop up?

 

Try clicking on the question mark on the top right(Help) > Support and Diagnostics > Clear cache

 

That may reset your library list which might fix this.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 3 of 6
cryshark
in reply to: cryshark

Hello Gorge, unfortunately deleting the cache was unsuccessful. I actually have to press enter 83 times to be able to work.
I've also tried everything with the utility, like reinstalling, resetting and clearing cache. It's tough.

Message 4 of 6
jorge_garcia2
in reply to: cryshark

Hello @cryshark,

 

I hope you're doing well. I'm going to bring to the developers for review to see what's going on. I'll get back to you.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 5 of 6
jorge_garcia2
in reply to: cryshark

Hello @cryshark,

 

I hope you're doing well. The developers are recommending you delete the following file with Fusion CLOSED. It is very important that Fusion be CLOSED when you do this.

 

go to this path ~/Library/Application Support/Autodesk/Autodesk Fusion 360/Electron/{USER-ID}/lbr and remove "libraries.db" file. Then open Fusion 360.

 

Let me know if you continue to run into problems.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Message 6 of 6
cryshark
in reply to: cryshark

I'm going crazy. The error appears to have been eliminated. That makes me happy. I hope the problem has been resolved permanently. Thank you very much!!! 🤩🤩🤩🤩

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