Service Utility Not Responding

[RCBakerBorn]

I tried to run a Repair Fusion 360 Electronics from the Service Utility Menu and it is not responding.

What gives? I can't open Fusion 360 Electronics, I can't repair Fusion 360 Electronics.

I paid for Fusion 360 electronics but can't use it.

This cloud based version sounds like a great idea, until you can't access it as readily as a downloadable software version. 

The free version of Eagle was better than this as well.

I am frustrated.

Please help to restore my confidence in this expenditure or it will no longer be an expense.

I have attached a log file to assist in resolving this issue.

Thank you.

[jorge_garcia]

Hi @RCBakerBorn,

I hope you're doing well. My colleague is suggesting that you follow the procedure in this article

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/How-to-do-a-clean-...

In the meantime, I'll make a ticket with your logs. Is there anything special or unique about you computer setup?

Let me know if there's anything else I can do for you.

Best Regards,