Python cx_Freeze error when Fusion 360 Electronics exits

Python cx_Freeze error when Fusion 360 Electronics exits

anthonyEX9NB
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Python cx_Freeze error when Fusion 360 Electronics exits

anthonyEX9NB
Advocate
Advocate

I get a python cx_Freeze error when I exit from Fusion 360 Electronics. Here's a screen cap of the error:

anthonyEX9NB_0-1779201434949.png

The autodesk assistant says this happens with a corrupted or conflicting Fusion installation, and the fix is to uninstall Fusion and then re-install it.

It appears that I can't uninstall Fusion using the Service Utility because I get the cx_Freeze error again. When I click the OK button, the error window goes away but nothing further happens.

 

What is wrong, and how do I fix it?

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jorge_garcia
Autodesk
Autodesk

Hello @anthonyEX9NB ,

 

I hope you're doing well. Try uninstalling through Windows Add/Remove programs. I think a full re-install is needed here.

 

Let me know if there's anything else I can do for you.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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anthonyEX9NB
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Accepted solution

Hi Jorge. The problem is now resolved but I don't know how. First, I noticed that I had python 3.12 installed on my computer and the cx_Freeze error was referencing python 3.14, so I updated python on my computer. But before I completed the update, out IT person said he "did some stuff" which maybe granted permission for some part of the error-causing process to run. And now I no longer get that cx_Freeze error when Fusion exits. Thanks.

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