Fusion Electronics lockup bug when backend is down.

[eric_engineer]

I see that the servers are down on your end but I encountered this bug because of it. I went to upload a new step file to add it to the connector I'm making. But because the servers are down it pops a little message about being offline in the top right hand corner, then quickly hides the upload modal. Now all my menus are dimmed in gray and I can't do anything because fusion has a hidden modal open that it put behind the main window. Can't save work, can't minimize to get to the modal, can't tab into it from explorer etc.  It does like to "bing" when I click on it though.  The zero context error bing sound should be the official theme song for Fusion Electronics..

[jorge_garcia · Accepted solution]

Hi @eric_engineer,

I hope you're doing well. This is likely a general Fusion 360 issue and not specific to Fusion Electronics.

Options to move forward. If you have a multi-monitor setup try moving the Fusion window to the other monitor and see if that reveals the dialog. If it doesn't then kill Fusion 360 in the task manager and then start it up again.

I'll report this.

Let me know if there's anything else I can do for you.

Best Regards,

[eric_engineer]

You're probably right. Once the backend was back up I still could not get the tool to come back until I alt-tabbed to it and spammed the enter button.  

[jorge_garcia]

Hi @eric_engineer,

UPDATE: Our outage has been cleared so you should be back up and running.

Best Regards,