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Two Students Can't Sign into Fusion.online.autodesk.com

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pwiens8RW2H
70 Views, 1 Reply

Two Students Can't Sign into Fusion.online.autodesk.com

[To help track this issue, Admin moved this message to it's own post]

 

I'm having the identical issue at my school also.  Class of 18 with 2 students encountering this issue.  I have uninstalled them, deleted them from my team (a couple of times), reinstalled them and nothing seems to resolve the issue.  Did notice that the two comes up as not having "Eagle Premium" in the usage menu when everyone else has it.

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dan.banach
in reply to: pwiens8RW2H

Hi @pwiens8RW2H 

When these two students sign into Fusion online what error message do they get?

 

Can you private message me the email addresses of the two students who can't access Fusion online?

 

Thanks,

-Dan

 



Dan Banach
Sr. Technical Manager & Community Manager

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