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Students caught in a verification loop

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Message 1 of 2
bhansen1ZUJFL
80 Views, 1 Reply

Students caught in a verification loop

I have two students that seem to be caught in a loop where their verification cycles back and forth between these two screens.

bhansen1ZUJFL_1-1665149478059.png

bhansen1ZUJFL_2-1665149499811.png

 

 

 

 

1 REPLY 1
Message 2 of 2
dan.banach
in reply to: bhansen1ZUJFL

Hi @bhansen1ZUJFL 

Sorry that your students ran across this issue. Can you please send me the email addresses of the two students via a Private Message and I'll ask our backoffice team to look at the accounts.

Thanks,

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.

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