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Re-send email to students

2 REPLIES 2
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Message 1 of 3
sokunAE76J
158 Views, 2 Replies

Re-send email to students

Sometimes the welcome email does not make it to my students. I look in their inbox and trash and junk and it is nowhere to be found. They can sign up the old way on the website, but then they have to go through a lot more steps including the very onerous Sheer ID Verification. I would love to be able to at least try to re-send the email but I see nowhere to do that.

2 REPLIES 2
Message 2 of 3
dan.banach
in reply to: sokunAE76J

Hi Steve,

Can you ask your IT dept. to allow emails from noreply@mail.accounts.autodesk.com?
You can resend an invite email to students who you assigned licenses to, follow these steps:

  1. Login at: https://manage.autodesk.com/user-access/users/
  2. Click User Management > By User > View Details

danbanach_0-1646098687233.png

 

   3. Click Resend invite

danbanach_3-1646099212016.png

 

Let us know if this helps.

-Dan

 



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 3 of 3
sokunAE76J
in reply to: sokunAE76J

Thanks. I see it now. I was still under By Product. That interface does not show this option.

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