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Issue Renewing Education License

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Message 1 of 2
hkampwerth
177 Views, 1 Reply

Issue Renewing Education License

Dear Dan,

Please ask the support team to contact me as well. I tried to renew my educational license in various ways, even got a congratulation email... .but saying that I have access for less than a months from now. I already spend more than half an hour on trying trying to update all my details, etc. I really don't know what else I can do.  Please help! 

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Message 2 of 2
dan.banach
in reply to: hkampwerth

Hi @hkampwerth 

Have you contacted the Autodesk Education Support team? If so, please add the case number.
If not, please contact them first. The support team should be able to look into your issue. If available, I’d recommend using the Chat with an agent option.

  1. Open a support case or connect with an agent
    1. Sign in with your Autodesk ID
    2. Click on Quick Links
    3. Click to Create a case or Chat with agent
      danbanach_0-1672972091545.png

      Please keep us posted.

      -Dan


Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.

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