Fusion Educators
Are you an educator who uses Fusion (formerly Fusion 360) in their courses in secondary and post-secondary? This is the official Autodesk forum for educators like yourself to share the success you are having with Fusion in the classroom.
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Educational Access

3 REPLIES 3
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Message 1 of 4
jrastoka
119 Views, 3 Replies

Educational Access

From yesterday to today my students and I have lost access to fusion.online.autodesk.com.  There was no warning email, and my teacher verification letter should be good until January.  Is anyone else having this problem?

3 REPLIES 3
Message 2 of 4
Toad128128
in reply to: jrastoka

As a student I also losed access. It keeps saying that I have no education account and I am an eligible student

Message 3 of 4
dan.banach
in reply to: jrastoka

Hi @jrastoka 

Thanks for letting us know about this issue. I connected with the team and they confirmed that the Fusion online system is experiencing issues and they are investigating. I'll keep you updated.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 4 of 4
dan.banach
in reply to: jrastoka

Hi @jrastoka 

Here is an update from the team on a similar post. 

-Dan

"We made a change to address the 504 errors many people were getting, and this change introduced a regression that did not allow users to access Fusion online. 

We reverted the change and this part is fixed. That said, we are experiencing some unnatural slowness to open the landing page. It does load, but takes anything between 30 seconds and one minute. We are looking into it." 



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.

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