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Cannot launch Fusion 360

1 REPLY 1
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Message 1 of 2
18002559YNNDB
56 Views, 1 Reply

Cannot launch Fusion 360

Steps to reproduce
It keeps asking me to join a team but after I click on "Join Team" the next page has an error message.


Expected results
Fix error


Actual results
Student cannot use Fusion 360


URL where issue occurs
https://fusion.online.autodesk.com/webapp?submit_button=Launch+Autodesk+Fusion+360


Browser
Chrome


OS
Android


Attachment



1 REPLY 1
Message 2 of 2
dan.banach
in reply to: 18002559YNNDB

Hi @18002559YNNDB 

A couple things to try.

  1. Can you log into your Fusion Team / Hub (where Fusion stores your data): https://login.autodesk360.com
    1. Start an Incognito window in your Chrome browser.
      1. Start Google Chrome
      2. Press Ctrl + Shift + N keys together.
        Or
      3. On the top-right corner of the Chrome browser, click on the three vertical dots > New Incognito window.
        danbanach_0-1696462182061.png
      4. Run Fusion online by going to: https://fusion.online.autodesk.com  This could be a cache issue. Open an Incognito window then start Fusion online

Please keep us posted.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.

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