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Access problems

5 REPLIES 5
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Message 1 of 6
mauricio.reyes
198 Views, 5 Replies

Access problems

My education account asks me to belong to a team...."In Fusion 360, everything happens within a team...." After that I have formed my team name and it gives me options to belong to others. However, after trying to join one, I can no longer create a team or join another. My account is blocked. Does anyone know how to fix it?

 

5 REPLIES 5
Message 2 of 6

My education account asks me to belong to a team...."In Fusion 360, everything happens within a team...." After that I have formed my team name and it gives me options to belong to others. However, after trying to join one, I can no longer create a team or join another. My account is blocked. Does anyone know how to fix it?

Message 3 of 6
dan.banach
in reply to: mauricio.reyes

We are experiencing an issue with our Identity Authorization Service. This is impacting users ability to login to Autodesk Products & Services. The team continues to work on restoration of service. The systems are being restored. Please check the Autodesk Health Dashboard at http://health.autodesk.com for updates.


Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 4 of 6
kellings
in reply to: mauricio.reyes

There is currently a problem with Autodesk identity services. It is actively being worked on and it looks like they are getting close to having everything up and running. When the service is restored, things will work as they did before. 

 

You can follow health.autodesk.com for more updates. 

Kevin Ellingson
Technical Specialist

If my post resolves your issue, please click the Accept Solution button.
Message 5 of 6
dan.banach
in reply to: mauricio.reyes

Hi @mauricio.reyes 

The service that was down, should now be running. Please try logging into to Fusion and let me know if Fusion is running OK.

Thanks,

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 6 of 6
mauricio.reyes
in reply to: dan.banach

Hi. Fusion is running OK. Thank you. 🙂

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