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"Expired subscription - Read Only" message appears despite a valid license in Fusion 360

7 REPLIES 7
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Message 1 of 8
noel.fabro
845 Views, 7 Replies

"Expired subscription - Read Only" message appears despite a valid license in Fusion 360

Hello there

 

I downloaded the Fusion 360 Admin install.exe

After install, I opened it and get this error message:
Expired: Subscribe now

I clicked the Expired Subscribe now button and was taken to this website
https://www.autodesk.com/education/edu-software/overview?sorting=featured&filters=individual

In there it shows:

Hi Noel,

Your educational access to Autodesk products is valid through February 7, 2024.


So i'm confused why fusion 360 says it's expired.

But when I go to my Autodesk Account, I don't see under All Products and Services, Fusion 360

 

can you please advise?

 

thanks

Noel

7 REPLIES 7
Message 2 of 8
dan.banach
in reply to: noel.fabro

Hi @noel.fabro 

Thanks for posting your question. Confirming your eligibility gives you access to Autodesk Education software, but you need to acquire a license for the individual software.

 

To acquire a Fusion 360 Education license, do the following.

  1. Log into the Autodesk Education site and if needed verify your eligibility.
  2. To acquire or renew your Fusion 360 license; on the Fusion 360 product card click "Get product".

danbanach_0-1679924659055.png

 

  1. Then click "ACCESS"

danbanach_1-1679924659056.png

 

  1. Launch Fusion 360.
  2. If the Education license does not appear on the top of the screen as shown in the following image, sign out and back into Fusion 360.

danbanach_2-1679924659056.png

 

Please keep us posted.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 3 of 8
noel.fabro
in reply to: dan.banach

hi @dan.banach 
thank you very much for your reply.

here's what i get when i go to the autodesk education site

 

autodesk fusion 360.PNG


As you can see, it shows my educational access to Autodesk products is valid through February 7, 2024.

but under Fusion 360, i only have Get License. When I clicked it, i get this prompt

autodesk fusion 360 2.PNG



I tried signing out and signing back in but still get this button Get License

 

kindly please advice

 

thank you

Message 4 of 8
dan.banach
in reply to: noel.fabro

Hi @noel.fabro 

Thanks for the screen capture. It looks like your Education profile is set to IT Admin. It Admins can only get software for their school lab computers (no individual licenses). What is your role at your school?

 

Thanks,

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 5 of 8
noel.fabro
in reply to: dan.banach

Hi @dan.banach 

 

I am the IT Computer support for Cabramatta High School.

How do I get the license please?

 

If I install it in our computer labs, would students have the same issue?

thank you

Message 6 of 8
dan.banach
in reply to: noel.fabro

Hi @noel.fabro 

If you need to run Fusion 360, can you ask a teacher to assign you a license. See page 8 in the article Educator’s guide to onboarding and offboarding students.

 

When you install Fusion on the Lab computers, I'd suggest following the steps in this article: Fusion 360 lab install process. 
Note: The Individual install of Fusion, will install Fusion under the active profile. Hence why I recommend installing Fusion using the Lab install instructions.

 

Students and Educators can acquire an Education License of Fusion. The steps are documented in the same linked article.

 

Does this help?

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.
Message 7 of 8
noel.fabro
in reply to: dan.banach

thank you Dan

 

I thought as the IT Support, I would get the license and give it to the teacher?
That way I can also test it?? The process here seemed to be disconnected??

 

I will let the teacher know and ask him to get his eligibility confirmed as a teacher and assign license to me and the students

 

 

Message 8 of 8
dan.banach
in reply to: noel.fabro

Hi @noel.fabro 

Good question. The licenses that Educators can assign is limited to 125, and is intended help educator quickly get their students running with Fusion (bypassing the Eligibility process). IT Admins still control the installation of the traditional licensed software that requires network licenses.

 

Hope this helps.

-Dan



Dan Banach
Sr. Technical Manager & Community Manager

If my post resolves your issue, please click the Accept Solution button.

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