Fusion became VERY sluggish

[Toad128128]

I don't know, but since the last Fusion 360 update my install of Fusion became terribly slow and unreponsive. 
And I am sure the cause is not my internet or my PC.
So, does anyone else have this problem? Please let me know. 

[dan.banach · Accepted solution]

Hi @Toad128128 

Are you running a Windows or Mac with Fusion installed or the online version?

• Windows and Mac: Make sure all the operating system updates are install and reboot the computer.
• Online: Clear the cache on a Chromebook, start a new Incognito tab and go to 
  https://fusion.online.autodesk.comOnline version: 

Keep us posted.

As a side note, this forum is intended for educators, here is a link to the Student Group Hub

Thanks,

-Dan

[dan.banach]

Hi @Toad128128 

Thanks for accepting my post as the answer. For the benefit of the community, what solved the speed issue?

Thanks,

-Dan

[SuncoastTechnicalCollege]

I am sluggish because streamer.exe is running 3 times on my teacher lab install.  My home computer has no issues

[SuncoastTechnicalCollege]

[dan.banach]

Hi @SuncoastTechnicalCollege 

This is strange, when I run Fusion on a Windows computer I don't see any "streamer" files in my Task Manager. A couple follow up questions

1. Are these files only running after you start Fusion?
2. Are you seeing 3 "streamer" files being run on all your lab computers?

Thanks,

-Dan

[dan.banach]

Hi @SuncoastTechnicalCollege @Toad128128 

I checked with the Fusion team and they said that you can stop the Streamer services that are running. The Streamer should only be used for install or update. The team is looking to see if this is an issue with the last update.

Thanks for reporting this issue.

-Dan

[SuncoastTechnicalCollege]

I just checked student lab install computers and they have no issues BUT they are version 14133 - I never even see the streamer come on in task manager in student computers 

my 2 - teacher lab install old version 2.0.17337 and new version V.2.0.14567 have the multiple streamers. 

I just updated to Oct 19th update manually - like I usually do  

I can end task in task manager - but ?? 

[dan.banach]

Hi @SuncoastTechnicalCollege 

After the update is complete, you can stop the Streamer process. Since the students are probably logging in with their own credentials (not admin), I wouldn't expect them to see the streamer.

Have you looked at running the Auto-Download script to automate Fusion 360's updates? Learn more about the benefits of Auto-Downloads for Windows users and the set-up instructions here - see section 6 (page 14).

Thanks,

-Dan

[SuncoastTechnicalCollege]

the only way I see the streamer is when I am in task manager.  and that CPU usage.  I have no idea what it does.  Otherwise I have no knowledge except slow computer.    

I am not in charge of the updates in school , I dont have access - we have the IT staff that comes in and updates - they are aware of all previous scripts since about 3 years ago.  But the IT dept has different people all the time.  - so the lab installs and updates have been pretty good but maybe behind at some point.  I think they are getting the same email as I do when the updates are pushed thru

[Toad128128]

Thanks guys.