What is happening to scale setting in drawing?

[Anonymous]

Apparently Fusion won't let me scale my drawing to 0.05 (or several other scales)

[catot]

Try selecting one of the preset scales, then edit it to the value you wish. The scale must be on that format, with two numbers separated by :

Edit: you can simply input the value as you want, but be aware that it's sensitive to if you use a dot or a comma ( . or , )

[scott.price]

Hi @Anonymous - thanks for the note.

Are you consistently coming across this in different drawings? - I'm not able to reproduce the same issue, if you your finding it isolated to one drawing or drawings created from one model - would you mind sending me the Fusion 360 Archive - scott.price@autodesk.com

Thanks much.

Scott

[Anonymous]

Yes. I'm coming across it in every single drawing.

Sorry for the late response

Here is the link for my file http://a360.co/2bMCzHj

[Anonymous]

I just tried that, but yet I'm not able to scale any of my drawings!

[cekuhnen]

I had the same issue

selected the numbers in the field

pressed delete

wrote my own 1:10

it was red

I selected one of the presets

changed that to 1:10

it worked 

[Anonymous]

Now try scale to 1:15

Does it work for you? It doesn't for me

[cmiller66]

Hi Manutencao.BA and Claas,

On the systems where this problem can be reproduced, can you please let me know what OS and if there are any other settings, say different region or decimal separator?  I've tried on both Windows and Mac and am not able to reproduce this problem.  From the image above it looks like you have placed the view and are now changing the scale.  If you clear the Scale field and start typing, enter the 1, is that accepted (view will be huge)?  Then colon : and the field should go red, then 3 and it should be accepted.  Sounds like no value entered is recognized as valid input?

Any additional information you can provide is appreciated.  Hopefully we can get this tracked down and fixed ASAP.

Thanks,
Chris

[Anonymous]

I'm using Windows 7 enterprise service pack 1

Language: Portuguese

For some reason, after a week with this problem, everything is normal now after my computer restarted. I don't know happened.

[cmiller66 · Accepted solution]

Thank you for the information, and glad to hear it's working now.  I did enter a bug in the system for it, but so far we've been unable to reproduce this in house from scratch.  A reboot shouldn't be required after an update or install, but sometimes after an update it's a safe bet to get things reset.

If you see this problem resurface, please let me know.  

Thanks,
Chris

[Anonymous]

Hi,

the same is happening to me. I tried to set the scale to 1, then add ":" and the new scale I would like to have in my drawing. If I set 1:50 or any another scale factor that actually exists in the preset scales everything works, but if I try something different then it does not work.

This was happening like one month ago, then everything was working fine (I could set any scale I want, for example 1:55), but since a couple of days the issue is come back. 

Regards

[Anonymous]

I found the solution to be quit Fusion and re-open and sometimes start a new drawing.

This happens to me a lot, so I started exporting to AutoCAD

[cmiller66]

Hi cad.supportEC55Z,

Sorry to hear you are hitting this problem.  As you can see from the thread we've had this issue come up before - unfortunately we are still unable to reproduce this in house.

What OS are you on, Mac or Win?  What version?  Do you have any regional settings changed, different language, decimal separator (comma instead of dot)?  Is the Scale drop-down the only control you have this problem with or are there others (say for example the Text Height drop-down while creating/editing text)?

To change the scale are you clicking in the control, selecting/deleting everything then re-typing or are you using clicking at the end of the initial value and using backspace to just delete some characters?  Are you using the number keys on the keyboard or the number pad to enter the values?

Any additional information is appreciated.  This isn't a global problem - there's some specific setting, configuration or workflow causing this, which we need to track down to fix the problem.

Thanks,
Chris

[Anonymous]

Hi Chris,

I'm using Windows 7, the language is english, the decimal separator is dot.

I'm typing the scale with the number pad, both selecting everything and deleting or clicking at the end and using the backspace to delete numbers and then re-typing them.

Anyway, today everything is working, even writing the scale factor as a decimal value instead of 1:x, and creating a drawing from the same design of last time when it was not working. Some days it works, other days it doesn't. 

Thanks

Stefano

[cmiller66]

Hi Stefano,

Thank you for the details. Glad to hear it's working now, but you shouldn't ever see this problem. I will give it another try here. 

Thanks,
Chris