Unexpected Authentication Error Mac

[Anonymous]

Is there a similar solution to this: http://forums.autodesk.com/t5/design-validate-document/authentication-error/m-p/5884509/highlight/tr...  for OS X?

There's something similar in the info for the app, but I don't know the path where another option would be.

Everything was fine until I crashed.  Now trying to relaunch I'm getting this error.

[Anonymous]

Tried to reainstall F360 and received:

Unexpected Error

.Please attach the file

autodesk.webdeploy.streamer.log

[HughesTooling]

Have you tried a private message to @James.Youmatz to see if he has any advice although mentioning him in this thread might be enough to get James involved.

Mark

[Anonymous]

I just did. Thanks for the suggestion!

[James.Youmatz]

Thanks @HughesTooling for helping our users out! You're the best!

He is experencing an error in his log file that is most likely network related (although this happened after a crash which is odd) which is Errno 64: Host Not Found. Thanks and @Anonymous I will go ahead and email you back with my suggestions. Thanks again Mark!

[Anonymous]

For the reinstalling error...
Here's the plist info for where the error is pointing (I think), below
is the log of the failure/timeout.



"http://www.apple.com/DTDs/PropertyList-1.0.dtd">


CalSuccessfulLaunchTimestampPreferenceKey
406245632
databaseWasReset




Log file for crash of reinstall:

12/21/15 7:36:14.787 PM Spotlight[918]:
[com.apple.calendar.agentLink.xpc] [Creating a remote proxy object for
com.apple.CalendarAgent.proxy resulted in an invalid connection. The
connection will be removed. Error Domain=NSCocoaErrorDomain Code=4099
"The connection to service named com.apple.CalendarAgent.proxy was
invalidated." UserInfo={NSDebugDescription=The connection to service
named com.apple.CalendarAgent.proxy was invalidated.} (
0 CalendarAgentLink 0x00007fff9186dacd
-[CalAgentLink _remoteObjectWithErrorBlock:] + 47
1 CalendarPersistence 0x00007fff96375575
-[CALIdentityManager resetCache:] + 242
2 CalendarPersistence 0x00007fff96375442
-[CALIdentityManager init] + 146
3 CalendarPersistence 0x00007fff963753a2
__36+[CALIdentityManager defaultManager]_block_invoke + 41
4 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff96019237
dispatch_once_f + 67
6 CalendarPersistence 0x00007fff96375377
+[CALIdentityManager defaultManager] + 42
7 CalendarPersistence 0x00007fff9637532b
-[CalVirtualSource ownerAddresses] + 37
8 EventKit 0x00007fff84e90fbb
-[EKFrozenCalendarSource
initWithObject:createPartialObject:preFrozenRelationshipObjects:] + 476
9 EventKit 0x00007fff84e90db5
+[EKFrozenObject
frozenObjectForObject:createPartialObject:preFrozenRelationshipObjects:forceUpdate:]
+ 176
10 EventKit 0x00007fff84e90ce1
+[EKFrozenObject
frozenObjectForObject:createPartialObject:preFrozenRelationshipObjects:]
+ 60
11 EventKit 0x00007fff84f4c398
-[EKObject
initWithObject:createPartialBackingObject:keepBackingObject:preFrozenRelationshipObjects:additionalFrozenProperties:]
+ 234
12 EventKit 0x00007fff84f51f9b
-[EKSource
initWithObject:createPartialBackingObject:keepBackingObject:preFrozenRelationshipObjects:additionalFrozenProperties:]
+ 110
13 EventKit 0x00007fff84e90c6e
-[EKObject
initWithObject:createPartialBackingObject:keepBackingObject:preFrozenRelationshipObjects:]
+ 74
14 EventKit 0x00007fff84e90bfc
-[EKObject
initWithObject:keepBackingObject:preFrozenRelationshipObjects:] + 104
15 EventKit 0x00007fff84e90b72
-[EKObject initWithObject:] + 84
16 EventKit 0x00007fff84e90b02
+[EKObject objectWithObject:] + 65
17 EventKit 0x00007fff84e90a79
+[EKSource sourceWithCalendarSource:eventStore:] + 73
18 EventKit 0x00007fff84e90a0a
+[EKSource localSource] + 70
19 EventKit 0x00007fff84e9073d
__62-[EKCalendarStoreBackingStore
_doBackgroundInitializationWork]_block_invoke + 113
20 libdispatch.dylib 0x00007fff96024871
_dispatch_call_block_and_release + 12
21 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
22 libdispatch.dylib 0x00007fff9601d1cf
_dispatch_root_queue_drain + 1890
23 libdispatch.dylib 0x00007fff9601ca34
_dispatch_worker_thread3 + 91
24 libsystem_pthread.dylib 0x00007fff9618b68f
_pthread_wqthread + 1129
25 libsystem_pthread.dylib 0x00007fff96189365
start_wqthread + 13
)]
12/21/15 7:36:14.792 PM Spotlight[918]:
[com.apple.calendar.agentLink.xpc] [Creating a remote proxy object for
com.apple.CalendarAgent.proxy resulted in an invalid connection. The
connection will be removed. Error Domain=NSCocoaErrorDomain Code=4099
"The connection to service named com.apple.CalendarAgent.proxy was
invalidated." UserInfo={NSDebugDescription=The connection to service
named com.apple.CalendarAgent.proxy was invalidated.} (
0 CalendarAgentLink 0x00007fff9186dacd
-[CalAgentLink _remoteObjectWithErrorBlock:] + 47
1 CalendarPersistence 0x00007fff963759d8
+[CalPersistence _startCoreDataXPCServer:] + 198
2 CalendarPersistence 0x00007fff96374e2e
+[CalPersistence
setupCalendarPersistence:andCreateDefaultCalendarsIfNeeded:withSetupGroup:]
+ 207
3 EventKit 0x00007fff84e909a7
-[EKCalendarStoreBackingStore _updatePersistenceAvailability] + 85
4 EventKit 0x00007fff84f3acf2
-[EKCalendarStoreBackingStore
initWithSourceFilters:options:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:orWithExistingStore:]
+ 799
5 EventKit 0x00007fff84f3a99c
-[EKCalendarStoreBackingStore
initWithSourceFilters:options:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:]
+ 86
6 EventKit 0x00007fff84f32c8f
-[EKEventStore
_newBackingStoreForType:options:sourceFilters:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:]
+ 121
7 EventKit 0x00007fff84e8fe54
-[EKEventStore
_newBackingStoreForType:options:sourceFilters:asyncWithCompletion:] + 81
8 EventKit 0x00007fff84e8fcf8
-[EKEventStore
initWithStoreType:options:sourceFilters:asyncWithCompletion:orWithExistingStore:andBackingStore:]
+ 393
9 EventKit 0x00007fff84e8fb51
-[EKEventStore
initWithStoreType:options:sourceFilters:asyncWithCompletion:] + 86
10 Spotlight 0x0000000102547b77
Spotlight + 404343
11 Spotlight 0x0000000102547c74
Spotlight + 404596
12 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff96019237
dispatch_once_f + 67
14 Spotlight 0x0000000102547c49
Spotlight + 404553
15 Spotlight 0x000000010253dd95
Spotlight + 363925
16 libdispatch.dylib 0x00007fff96024871
_dispatch_call_block_and_release + 12
17 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff9601d1cf
_dispatch_root_queue_drain + 1890
19 libdispatch.dylib 0x00007fff9601ca34
_dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib 0x00007fff9618b68f
_pthread_wqthread + 1129
21 libsystem_pthread.dylib 0x00007fff96189365
start_wqthread + 13
)]
12/21/15 7:36:14.793 PM Spotlight[918]: [com.apple.calendar.store.log]
[Tried to connect to XPC persistence, but connection was invalidated,
retrying...]
12/21/15 7:36:14.793 PM Spotlight[918]: [com.apple.calendar.store.log]
[Retry Attempt 1]
12/21/15 7:36:14.797 PM Spotlight[918]:
[com.apple.calendar.agentLink.xpc] [Creating a remote proxy object for
com.apple.CalendarAgent.proxy resulted in an invalid connection. The
connection will be removed. Error Domain=NSCocoaErrorDomain Code=4099
"The connection to service named com.apple.CalendarAgent.proxy was
invalidated." UserInfo={NSDebugDescription=The connection to service
named com.apple.CalendarAgent.proxy was invalidated.} (
0 CalendarAgentLink 0x00007fff9186dacd
-[CalAgentLink _remoteObjectWithErrorBlock:] + 47
1 CalendarPersistence 0x00007fff963759d8
+[CalPersistence _startCoreDataXPCServer:] + 198
2 CalendarPersistence 0x00007fff96375e6b
+[CalPersistence _startCoreDataXPCServer:] + 1369
3 CalendarPersistence 0x00007fff96374e2e
+[CalPersistence
setupCalendarPersistence:andCreateDefaultCalendarsIfNeeded:withSetupGroup:]
+ 207
4 EventKit 0x00007fff84e909a7
-[EKCalendarStoreBackingStore _updatePersistenceAvailability] + 85
5 EventKit 0x00007fff84f3acf2
-[EKCalendarStoreBackingStore
initWithSourceFilters:options:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:orWithExistingStore:]
+ 799
6 EventKit 0x00007fff84f3a99c
-[EKCalendarStoreBackingStore
initWithSourceFilters:options:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:]
+ 86
7 EventKit 0x00007fff84f32c8f
-[EKEventStore
_newBackingStoreForType:options:sourceFilters:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:]
+ 121
8 EventKit 0x00007fff84e8fe54
-[EKEventStore
_newBackingStoreForType:options:sourceFilters:asyncWithCompletion:] + 81
9 EventKit 0x00007fff84e8fcf8
-[EKEventStore
initWithStoreType:options:sourceFilters:asyncWithCompletion:orWithExistingStore:andBackingStore:]
+ 393
10 EventKit 0x00007fff84e8fb51
-[EKEventStore
initWithStoreType:options:sourceFilters:asyncWithCompletion:] + 86
11 Spotlight 0x0000000102547b77
Spotlight + 404343
12 Spotlight 0x0000000102547c74
Spotlight + 404596
13 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff96019237
dispatch_once_f + 67
15 Spotlight 0x0000000102547c49
Spotlight + 404553
16 Spotlight 0x000000010253dd95
Spotlight + 363925
17 libdispatch.dylib 0x00007fff96024871
_dispatch_call_block_and_release + 12
18 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff9601d1cf
_dispatch_root_queue_drain + 1890
20 libdispatch.dylib 0x00007fff9601ca34
_dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib 0x00007fff9618b68f
_pthread_wqthread + 1129
22 libsystem_pthread.dylib 0x00007fff96189365
start_wqthread + 13
)]
12/21/15 7:36:14.797 PM Spotlight[918]: [com.apple.calendar.store.log]
[Tried to connect to XPC persistence, but connection was invalidated,
retrying...]
12/21/15 7:36:14.797 PM Spotlight[918]: [com.apple.calendar.store.log]
[Retry Attempt 2]
12/21/15 7:36:14.948 PM Spotlight[918]:
[com.apple.calendar.agentLink.xpc] [Creating a remote proxy object for
com.apple.CalendarAgent.proxy resulted in an invalid connection. The
connection will be removed. Error Domain=NSCocoaErrorDomain Code=4099
"The connection to service named com.apple.CalendarAgent.proxy was
invalidated." UserInfo={NSDebugDescription=The connection to service
named com.apple.CalendarAgent.proxy was invalidated.} (
0 CalendarAgentLink 0x00007fff9186dacd
-[CalAgentLink _remoteObjectWithErrorBlock:] + 47
1 CalendarPersistence 0x00007fff963759d8
+[CalPersistence _startCoreDataXPCServer:] + 198
2 CalendarPersistence 0x00007fff96375e6b
+[CalPersistence _startCoreDataXPCServer:] + 1369
3 CalendarPersistence 0x00007fff96375e6b
+[CalPersistence _startCoreDataXPCServer:] + 1369
4 CalendarPersistence 0x00007fff96374e2e
+[CalPersistence
setupCalendarPersistence:andCreateDefaultCalendarsIfNeeded:withSetupGroup:]
+ 207
5 EventKit 0x00007fff84e909a7
-[EKCalendarStoreBackingStore _updatePersistenceAvailability] + 85
6 EventKit 0x00007fff84f3acf2
-[EKCalendarStoreBackingStore
initWithSourceFilters:options:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:orWithExistingStore:]
+ 799
7 EventKit 0x00007fff84f3a99c
-[EKCalendarStoreBackingStore
initWithSourceFilters:options:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:]
+ 86
8 EventKit 0x00007fff84f32c8f
-[EKEventStore
_newBackingStoreForType:options:sourceFilters:accessRequestedForEvents:accessRequestedForReminders:asyncWithCompletion:]
+ 121
9 EventKit 0x00007fff84e8fe54
-[EKEventStore
_newBackingStoreForType:options:sourceFilters:asyncWithCompletion:] + 81
10 EventKit 0x00007fff84e8fcf8
-[EKEventStore
initWithStoreType:options:sourceFilters:asyncWithCompletion:orWithExistingStore:andBackingStore:]
+ 393
11 EventKit 0x00007fff84e8fb51
-[EKEventStore
initWithStoreType:options:sourceFilters:asyncWithCompletion:] + 86
12 Spotlight 0x0000000102547b77
Spotlight + 404343
13 Spotlight 0x0000000102547c74
Spotlight + 404596
14 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
15 libdispatch.dylib 0x00007fff96019237
dispatch_once_f + 67
16 Spotlight 0x0000000102547c49
Spotlight + 404553
17 Spotlight 0x000000010253dd95
Spotlight + 363925
18 libdispatch.dylib 0x00007fff96024871
_dispatch_call_block_and_release + 12
19 libdispatch.dylib 0x00007fff9601933f
_dispatch_client_callout + 8
20 libdispatch.dylib 0x00007fff9601d1cf
_dispatch_root_queue_drain + 1890
21 libdispatch.dylib 0x00007fff9601ca34
_dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff9618b68f
_pthread_wqthread + 1129
23 libsystem_pthread.dylib 0x00007fff96189365
start_wqthread + 13
)]
12/21/15 7:36:14.949 PM Spotlight[918]: [com.apple.calendar.store.log]
[Tried to connect to XPC persistence, but connection was invalidated,
retrying...]
12/21/15 7:36:14.949 PM Spotlight[918]: [com.apple.calendar.store.log]
[Retried Attempt 3]
12/21/15 7:36:14.980 PM Spotlight[918]: [com.apple.calendar.store.log]
[Couldn't update cached me card from CalendarAgent]

[Anonymous · Accepted solution]

Last night, I was able to completely remove that install of F360 and I perform a reinstall off the Mac App Store.  I am now up and running again.

Few notes:

The Uninstaller will fail if it doesn't find an expected file.  The way it fails is kind of not great.  The Uninstaller gives you a file not found message and an ok button, then quits and deletes itself.  So you can't go back and replace what you moved and re-run it.  Might be nice if it either ignored errors and kept going, or quits and stays after a fail.  I was unable to find a download of just the uninstaller to try a workaround (another nice to have for anyone who is jammed up this way).

It was definitely not a network issue, had to be a corrupted file.  I checked multiple networks, reset routers, checked ports.  (AT&T uverse and over my phone's hotspot with T-Mobile).

Thanks for all your help!