Unable to setup Fusion 360 for your autodesk account

[Anonymous]

Hi There,

I'm unable to open Fusion 360 as it pops up with the error: "Unable to setup Fusion 360 for your autodesk account"

when I try to sign in.

Do I need to completely uninstall the software and re-install the trial to reset it?

Thank you.

[martin.zatecka]

Hello,

Do you still have a problem? Please try to sign in again

This issue can be related to network connectivity issues. 

http://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Netw...

If the problem persists, please send me log file for more investigation

Windows: C:\Users\<windows-id>\AppData\Local\Autodesk\Autodesk Fusion 360\<12 characters cloud id folder>/Logs/

MAC: ~/Library/Application Support/Autodesk/Autodesk Fusion 360/<12 characters cloud id folder>/Logs/

MAC App Store: ~/Library/Containers/com.autodesk.mas.fusion360/Data/Library/Application Support/Autodesk/Autodesk Fusion 360/<12 characters cloud id folder>/Logs/

regards

Martin